Hands-On Data Center Technician: Server & Network

World Wide Technology; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

World Wide Technology in Johor Bahru, Malaysia, seeks a hands-on Data Center Technician to support live data center operations, hardware maintenance, and on-site technical tasks. You will work with servers, network gear, and rack infrastructure to ensure reliable data center performance.

You will perform health checks, server installations, cabling, and basic troubleshooting for Linux/Windows servers. This role emphasizes proactive problem solving, precise documentation, and collaboration with

Qualifications

• Hands-on experience in data center or hardware support roles.
• Strong understanding of server hardware, cabling standards, and network fundamentals.
• Comfortable in fast-paced, high-availability environments.
• Clear communicator coordinating with vendors and cross-functional teams.

Responsibilities

• Perform daily data center health checks and incident support.
• Handle server installation, rack & stack, de-racking, and break/fix activities.
• Replace HDD/SSD, RAM, PSU, NIC, and motherboard components.
• Install and troubleshoot switches, routers, firewalls, and basic connectivity.
• Execute structured cabling and labeling with proper cable dressing.
• Conduct hardware diagnostics, log collection, and pre-vendor triage.
• Support basic Linux/Windows Server tasks (disk mounting, DHCP/IP config, OS recovery).
• Provide Remote Hands / Smart Hands assistance for engineering teams.
• Manage inventory, spare parts, asset tagging, and documentation.
• Coordinate power ops, environmental checks, maintenance windows with facility teams.
• Work through ServiceNow, Jira, Remedy for tickets, changes, and incident reports.
• (Preferred) Assist with VMware/Hyper‑V: VM provisioning, IP allocation, basic troubleshooting.

Job description

World Wide Technology in Johor Bahru, Malaysia, seeks a hands-on Data Center Technician to support live data center operations, hardware maintenance, and on-site technical tasks. You will work with servers, network gear, and rack infrastructure to ensure reliable data center performance.

You will perform health checks, server installations, cabling, and basic troubleshooting for Linux/Windows servers. This role emphasizes proactive problem solving, precise documentation, and collaboration with