Front Office Assistant, Grand Hyatt Kuala Lumpur

Grand Hyatt; Kuala Lumpur; On-site; MYR 27,000 - 36,000; Full time

Job summary

Grand Hyatt Kuala Lumpur is seeking a Front Office Assistant to deliver excellent, consistent service to guests and participate in the smooth operation of the Rooms Division. The role emphasizes guest satisfaction, professional communication and teamwork in a luxury hotel environment.

Fresh graduates are encouraged to apply. Malaysian citizens or permanent residents are preferred due to work permit requirements. Prior hospitality exposure is a plus, but not mandatory.

Qualifications

• Diploma or equivalent in Hospitality or Tourism Management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.
• Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.

Responsibilities

• Provide excellent and consistent level of service to your customers.
• Front Office Assistant is responsible to contribute to the smooth and efficient running within the Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Diploma or equivalent in Hospitality/Tourism Management

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Assistant is responsible to contribute to the smooth and efficient running within the Rooms Division.

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Assistant is responsible to contribute to the smooth and efficient running within the Rooms Division.

Qualifications

• Diploma or qualification in Hospitality or Tourism Management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.
• Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.

Grand Hyatt hotels provide luxurious accommodations, dramatic architecture and state-of-the-art technology in major gateway cities and resort destinations. Sophisticated global travelers stay to experience extraordinary restaurants, bars, spas and fitness centers, as well as comprehensive business and meeting facilities.

As one of the 5 star Kuala Lumpur hotels, Grand Hyatt Kuala Lumpur features some of the largest and spacious Kuala Lumpur hotel rooms that include 370 guestrooms and 42 suites, ranging from 47 square metres to 340 square metres. Luxurious and well-appointed for the ultimate comfort of every esteemed guest, be it business or leisure, each guestroom is tastefully designed with floor-to-ceiling windows to best capture panoramic views of the Kuala Lumpur city or the famed Petronas Twin Towers.

Grand Hyatt

Grand Hyatt hotels provide luxurious accommodations, dramatic architecture and state-of-the-art technology in major gateway cities and resort destinations. Sophisticated global travelers stay to experience extraordinary restaurants, bars, spas and fitness centers, as well as comprehensive business and meeting facilities.

As one of the 5 star Kuala Lumpur hotels, Grand Hyatt Kuala Lumpur features some of the largest and spacious Kuala Lumpur hotel rooms that include 370 guestrooms and 42 suites, ranging from 47 square metres to 340 square metres. Luxurious and well-appointed for the ultimate comfort of every esteemed guest, be it business or leisure, each guestroom is tastefully designed with floor-to-ceiling windows to best capture panoramic views of the Kuala Lumpur city or the famed Petronas Twin Towers.