Guest Service Associate — Growth, Maternity & Parental Leave

Teafe (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 29,000; Full time

Benefits offered by this job

Maternity leave

Parental leave

Opportunities for promotion

Job summary

Gong Cha Malaysia is seeking a Service Crew member to greet customers, take orders, and serve food and beverages promptly with a focus on cleanliness and customer satisfaction. You will support opening/closing duties and collaborate with the team to ensure smooth cafe operations.

Experience as a Service Crew is preferred, with opportunities for promotion within a fast-growing international bubble tea chain known for quality beverages and guest experience.

Qualifications

• Service Crew: 1 year (Preferred)

Responsibilities

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations on menu items accordingly
• Serving food & beverage promptly and professionally
• Opening & closing preparation work
• Ensure cleanliness and hygiene standards are maintained in the service areas
• Handle customer inquiries and resolve any issues promptly and courteously.
• Assist with the preparation of dining areas and stocking of supplies.
• Collaborate with team members to ensure smooth restaurant operations.

Job description

Gong Cha Malaysia is seeking a Service Crew member to greet customers, take orders, and serve food and beverages promptly with a focus on cleanliness and customer satisfaction. You will support opening/closing duties and collaborate with the team to ensure smooth cafe operations.

Experience as a Service Crew is preferred, with opportunities for promotion within a fast-growing international bubble tea chain known for quality beverages and guest experience.