Bubble Tea Server & Guest Experience Lead for Growth

Teafe (M) Sdn Bhd; Shah Alam; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Maternity leave

Parental leave

Opportunities for promotion

Job summary

Gong Cha Malaysia is seeking a courteous service associate to greet customers, take orders, and serve beverages with speed and accuracy. You will help prepare dining areas, stock supplies, and ensure hygenic service spaces, while collaborating with the team for smooth operations.

The role emphasizes customer satisfaction, adherence to company policies, and participation in occasional projects and promotions within a fast-paced bubble tea environment.

Qualifications

• Adhere to all company policies and procedures.
• Undertake or participate in ad hoc projects as assigned.

Responsibilities

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations on menu items accordingly.
• Serving beverages promptly and professionally.
• Opening and closing preparation work.
• Ensure cleanliness and hygiene standards are maintained in service areas.
• Handle customer inquiries and resolve issues promptly and courteously.
• Assist with preparing dining areas and stocking supplies.
• Collaborate with team members to ensure smooth restaurant operations.

Job description

Gong Cha Malaysia is seeking a courteous service associate to greet customers, take orders, and serve beverages with speed and accuracy. You will help prepare dining areas, stock supplies, and ensure hygenic service spaces, while collaborating with the team for smooth operations.

The role emphasizes customer satisfaction, adherence to company policies, and participation in occasional projects and promotions within a fast-paced bubble tea environment.