Service Crew (Kamakura Mid Valley)

Teafe (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 29,000; Full time

Benefits offered by this job

Maternity leave

Parental leave

Opportunities for promotion

Job summary

Gong Cha Malaysia is seeking a Service Crew member to greet customers, take orders, and serve food and beverages promptly with a focus on cleanliness and customer satisfaction. You will support opening/closing duties and collaborate with the team to ensure smooth cafe operations.

Experience as a Service Crew is preferred, with opportunities for promotion within a fast-growing international bubble tea chain known for quality beverages and guest experience.

Qualifications

• Service Crew: 1 year (Preferred)

Responsibilities

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations on menu items accordingly
• Serving food & beverage promptly and professionally
• Opening & closing preparation work
• Ensure cleanliness and hygiene standards are maintained in the service areas
• Handle customer inquiries and resolve any issues promptly and courteously.
• Assist with the preparation of dining areas and stocking of supplies.
• Collaborate with team members to ensure smooth restaurant operations.

Job description

Responsibilities

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations on menu items accordingly
• Serving food & beverage promptly and professionally
• Opening & closing preparation work
• Ensure cleanliness and hygiene standards are maintained in the service areas
• Handle customer inquiries and resolve any issues promptly and courteously.
• Assist with the preparation of dining areas and stocking of supplies.
• Collaborate with team members to ensure smooth restaurant operations.

General

• To adhere and enforce all Company’s policies and procedures.
• Undertake / participate in any ad hoc projects or other relevant duties as assigned from time to time.

Benefits

• Maternity leave
• Opportunities for promotion
• Parental leave

Experience:

Service Crew: 1 year (Preferred)

Gong Cha 貢茶 is an international bubble tea chain that originated from Kaohsiung, Taiwan in 2006, and since 2009, has swept Malaysia’s neighboring countries – Singapore, Hong Kong, China, Macau and the Philippines – by storm. To date, Gong Cha is the fastest growing brand and has further expanded internationally to South Korea, Japan, USA, Canada and other countries, with more than 1,500 stores worldwide. Gong Cha’s story is one that roots itself as one of the most reliable providers of quality tea in the world.