Guest-Focused F&B Attendant — Service Excellence & Growth

Dormani Hotel Kuching; Kuching; On-site; MYR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Professional development

Job summary

Dormani Hotel Kuching is seeking a friendly and service-oriented F&B Attendant to provide professional food and beverage service and support daily outlet operations according to hotel standards.

You will assist in restaurant, banquet, or room service, greet guests, take orders, and ensure hygiene and safety while maintaining a welcoming atmosphere. Flexibility for shifts and weekends is required.

Qualifications

• Friendly and guest-focused.
• Good verbal communication and interpersonal skills.
• Well-groomed, punctual, reliable, and disciplined.
• Able to work under pressure, shifts, weekends, and public holidays.

Responsibilities

• Assist in daily F&B service operations (restaurant, banquet, or room service)
• Greet and serve guests in a polite, friendly and professional manner
• Take and deliver food and beverage orders accurately
• Ensure tables, dining areas, and service stations are clean and well maintained
• Set up and clear tables according to hotel standards
• Refill food, beverages, and service items when needed
• Assist in banquet setup, buffet arrangement and event service
• Handle guest inquiries and provide basic information about menu items
• Follow hygiene, safety, and food handling standards at all times
• Assist in cashiering and billing when required

Skills

Friendly

Communication

Guest-focused

Punctual

Job description

Dormani Hotel Kuching is seeking a friendly and service-oriented F&B Attendant to provide professional food and beverage service and support daily outlet operations according to hotel standards.

You will assist in restaurant, banquet, or room service, greet guests, take orders, and ensure hygiene and safety while maintaining a welcoming atmosphere. Flexibility for shifts and weekends is required.