Growth Insights & Sales Ops Manager

Jotun Dekorativ Marketing; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Continuous learning (Jotun Academy)

Career development across disciplines

Leaders focused on team enablement

Flexi medical benefits

Job summary

Jotun Paints (Malaysia) Sdn. Bhd. is seeking an experienced analytics professional to transform market data into actionable insights, shape growth strategies, and improve sales effectiveness. Based in Shah Alam, you will work with Sales, Marketing, Finance, and Operations to drive profitable outcomes.

You will monitor performance, conduct market intelligence, and support planning and forecasting while ensuring CRM data integrity and delivering dashboards for leadership reviews.

Qualifications

• Bachelor's degree in a related field.
• Minimum 5 years of experience in business development, sales, or commercial operations.
• Experience in market mapping, territory planning, project tracking, or business development.
• Strong commercial and analytical skills to identify opportunities.
• Proficient in CRM, MS Office, and reporting tools.

Responsibilities

• Provide business insights and recommendations to drive profitable growth.
• Monitor sales performance against key metrics and identify gaps.
• Coordinate planning, forecasting, budgeting, and reviews for management.
• Conduct market mapping and competitive analysis to identify opportunities.
• Support dealer development, account planning, and programs to strengthen partnerships.
• Ensure CRM data accuracy and improve pipeline visibility and forecasting.
• Develop dashboards, reports, and scorecards for business reviews.
• Identify opportunities to simplify and automate reporting processes.
• Collaborate with Sales, Marketing, Finance, Supply Chain and Customer Service teams.
• Support strategic projects and continuous improvement for sales effectiveness.

Skills

Market analytics

CRM proficiency

Sales analytics

Business development

Education

Bachelor's degree in Business Analytics, Marketing, Sales, Economy

Tools

CRM systems

Microsoft Office

Business reporting tools

Job description

Jotun Paints (Malaysia) Sdn. Bhd. is seeking an experienced analytics professional to transform market data into actionable insights, shape growth strategies, and improve sales effectiveness. Based in Shah Alam, you will work with Sales, Marketing, Finance, and Operations to drive profitable outcomes.

You will monitor performance, conduct market intelligence, and support planning and forecasting while ensuring CRM data integrity and delivering dashboards for leadership reviews.