Growth Analyst, Pay Per Hire

SEEK; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

SEEK is seeking a Growth Analyst to join the Growth team across Australia and Malaysia. You will turn customer, operational and commercial questions into clear business decisions through data management, analysis and reporting, building dashboards and maintaining data quality to improve hiring outcomes.

This role is not purely reporting; you will partner with Sales, Growth and Innovation to drive experiments, optimize CRM/ATS workflows and support demand strategies with practical insights and

Qualifications

• 2+ years’ experience in growth, analytics, data, or revenue operations, with a desire to build those technical foundations into something more strategic.
• A strong technical foundation is essential, including practical experience with SQL, and reporting tools like Tableau, Power BI or similar.
• Demonstrated experience using data, dashboards or reporting to identify opportunities, solve problems and support decisions
• Experience working with multiple systems workflows or operational tools (CRM or ATS), with the curiosity and capability to learn new AI-enabled and automated technology.
• Experience working cross-functionally with commercial, operational, product or technology stakeholders.

Responsibilities

• Build and maintain dashboards for leaders and teams for BAU operations and experiments.
• Strengthen workflows and measurement, including CRM/ATS processes and automated dashboards.
• Support development of demand strategies and enable operational execution.

Skills

Growth analytics

Data analysis

Revenue operations

Cross-functional collaboration

Tools

SQL

Tableau

Power BI

Job description

SEEK is a diverse group of companies, comprised of a strong portfolio of online employment, educational, commercial and volunteer businesses. SEEK has a global presence spanning Australia, New Zealand, Hong Kong, Indonesia, Malaysia, Philippines, Singapore and Thailand. In addition, SEEK has minority investments in China, South Korea and a number of other countries.

SEEK makes a positive contribution to people’s lives on a global scale. SEEK is listed on the Australian Securities Exchange. In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

SEEK is present in Asia through JobStreet and JobsDB, two leading career platforms, with presence across Hong Kong, Indonesia, Malaysia, Shenzhen, Singapore, Thailand, and the Philippines.

A cornerstone of SEEK’s growth since its inception has been the passion of its people, its award-winning culture and our people’s strong commitment to the SEEK values. SEEK provides a culture of excellence and celebrates the diversity of employees that contribute to the success of the organisation.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

• Passion: we are passionate about SEEK, our purpose, our customers and our community
• Team: we care about each other and collaborate to achieve together
• Delivery: we execute with excellence and achieve great results
• Future: we think and act for the long term

The Team

You will join SEEK’s global Commercial Growth – Adjacent Revenue team, within the Pay-Per-Hire (SmartHire) business. The team operates across Australia and Malaysia and is focused on improving hiring outcomes by combining SEEK’s tools, processes and expertise with AI-enabled and automated technology.

The team is increasingly designed to act as a direct innovation partner to Product, using live hiring environments to test and refine how AI can improve speed to hire and placement outcomes. As such we have a flat and agile model, with small cross-functional teams, high ownership and fast learning cycles across both markets.

You will be part of a Growth function focused on the strategy, execution and learning agenda for a range of experiments implemented by operational teams across Sales and Operations.

You will work closely with:

• Your team members; Growth Managers and Growth Operations
• Your partners; Leaders and teams across Sales, Product and Recruitment Innovation across Australia and Malaysia

The Role

Reporting to the Senior Growth Manager, the Growth Analyst will help turn customer, operational and commercial questions into clear business decisions through strong data management, analysis and reporting. You will work across data, systems, workflows and stakeholders, combining structured analysis with practical judgement to improve hiring outcomes for hirers and candidates and to help SEEK identify scalable opportunities across the hiring funnel.

This is not purely a reporting role; you will play a proactive role in partnering with key functions, including Sales, Growth and Innovation, to create impact and drive the achievement of team objectives.

Job Description

1. Build & maintain dashboards for leaders/teams for BAU operations and experiments

• Produce clear, concise reporting, analysis and commentaryfor Growth, Product, Sales and Operations stakeholders.
• Define and maintain clear data requirements and experiment proof points so performance and learning can be trusted.
• Contribute to decisions about whether to scale, adapt, pause or stop an experiment based on evidence and customer outcomes.

2.Strengthen workflows and measurement

• Play a key role in the systems and workflows that support efficient experiment delivery, including CRM/ATS processes, automated workflows and agents, dashboards and tracking.
• Maintain accurate, complete and up-to-date records across relevant systems, and identify gaps that could compromise data quality or decision-making.
• Identify recurring friction points, root causes and opportunities to simplify or automate how work gets done.

3. Support the development of demand strategies and enable operational execution

• Support & develop targeting approaches using multiple data points to test different customer characteristics and profiles.
• Support tests of outreach and contact strategies that help customer-facing teams work more efficiently and effectively
• Recognise demand and contact strategy as a powerful engine room for the business, not merely a process document.

Qualifications

• 2+ years’ experience in growth, analytics, data, or revenue operations, with a desire to build those technical foundations into something more strategic.
• A strong technical foundation is essential, including practical experience with SQL, and reporting tools like Tableau, Power BI or similar.
• Demonstrated experience using data, dashboards or reporting to identify opportunities, solve problems and support decisions
• Experience working with multiple systems workflows or operational tools (CRM or ATS), with the curiosity and capability to learn new AI-enabled and automated technology.
• Experience working cross-functionally with commercial, operational, product or technology stakeholders.
• Strong attention to detail and data quality, with the ability to manage competing priorities and follow through on commitments.
• Other advantageous but not essential experience could include experience in; HR tech or recruitment, start-ups, technology / marketplace businesses.

We’re looking for someone who is:

• Commercially aware – you connect analysis and activity to customer outcomes, business performance and the practical realities of execution.
• Analytical and insightful – you can see patterns in data and frontline experience, ask good questions and turn findings into useful action.
• Experimentation-minded – you enjoy testing ideas, learning quickly and applying evidence rather than assumption.
• Motivated and looking to grow – you are a self-starter who spots opportunities, and takes responsibility for outcomes, not just activity.
• Collaborative – you build trust with diverse stakeholders and can work effectively across Australia and Malaysia.
• Adaptable and curious – you are comfortable with ambiguity, changing priorities and an evolving product, and you are keen to learn how AI and automation can improve hiring.
• Goal-oriented – you are motivated by helping more candidates get hired, helping more hirers fill roles and turning good ideas into real product and process improvements.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.