Global Web Content Operations Engineer

Lenovo; Petaling Jaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

Lenovo Malaysia is seeking a detail-oriented Overseas Website Content Operator to release and maintain content for Lenovo's overseas after-sales site (support.lenovo.com). You will work with internal teams to collect product information and support launches, while localizing content for the regional site.

The role requires proficiency in Excel, PowerPoint, Confluence, and strong English/Chinese communication.

Qualifications

• Bachelor's or Master degree required.
• Ability to communicate via email and meetings in English and Chinese.
• Proficient in Excel, PowerPoint and office software.

Responsibilities

• Release and maintain Lenovo's overseas after-sales website content (support.lenovo.com) based on drivers, manuals, warranty info, etc.
• Maintain IWS and service providers information on the site timely per service needs.
• Collect new product information, organize, and assist in new product launches.
• Maintain knowledge base platform user management based on registration information.
• Handle content service issues, create issue numbers, and close the loop.
• Localization of content for the website; collaborate with stakeholders, dev, pub, and service teams.

Skills

English language

Chinese language

Excel

PowerPoint

Agile

Content operations

Education

Bachelor's or Master degree

Tools

Confluence

HTML

Job description

Lenovo Malaysia is seeking a detail-oriented Overseas Website Content Operator to release and maintain content for Lenovo's overseas after-sales site (support.lenovo.com). You will work with internal teams to collect product information and support launches, while localizing content for the regional site.

The role requires proficiency in Excel, PowerPoint, Confluence, and strong English/Chinese communication.