Global Transition & Implementation Lead

Expeditors; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

13th month pay

Commission

Employee Stock Purchase Plan

Training & development

Growth opportunities

Job summary

Expeditors is recruiting a Transition & Implementation Manager to plan and manage customer transitions from award to daily branch operations. You will serve as the single contact for complex scopes, directing cross-functional teams across customer, operations, analysts, Product and IS to implement services and systems per defined requirements.

The role requires strong project coordination, logistics knowledge, and exceptional communication. Significant travel (60-80%) is required on short notice.

Qualifications

• Background in project management or project coordination.
• Logistics industry knowledge is preferred.
• Strong understanding of supply chain solutions.
• Ability to document business process flows.
• Familiarity with EDI and its use.
• Recent project management experience (preferable in the logistics industry).
• Outstanding communication skills including written and presentation.
• Excellent leadership skills including facilitation, motivation, negotiation and team building.

Responsibilities

• Define business awarded.
• Develop a transition timeline for both business and systems.
• Communicate customer's requirements to management.
• Document and implement agreed upon procedures.
• Manage transition resources, scope, schedule and quality.
• Point of contact for customer, sales, management, etc.
• Facilitate the resolution of open issues and minimize risk.
• Communicate project status to transition team, sponsors and Branch operations.
• Successfully close a transition through a service review (Quality Management Review).
• Significant travel required. (60 -80% on short notice)

Skills

Project management

Leadership

Communication skills

Problem solving

Analytical skills

Documentation

Cross-functional collaboration

Tools

EDI systems

Project management tools

Job description

Expeditors is recruiting a Transition & Implementation Manager to plan and manage customer transitions from award to daily branch operations. You will serve as the single contact for complex scopes, directing cross-functional teams across customer, operations, analysts, Product and IS to implement services and systems per defined requirements.

The role requires strong project coordination, logistics knowledge, and exceptional communication. Significant travel (60-80%) is required on short notice.