Logistics Operations Lead - Growth & Stock Purchase Plan

SmartRecruiters, Inc.; Johor Bahru; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

13th month pay

Employee stock purchase plan

Training and development program

Growth opportunities

Job summary

Expeditors is a global logistics provider seeking a logistics coordinator to ensure smooth freight processes and accurate billing. You will enter data accurately, interact with customers to arrange shipments, and ensure compliance with OPS and external regulations.

The role emphasizes improving process efficiency, following SOPs, maintaining KPI targets, and strengthening vendor/customer relationships. Prior experience in logistics and strong English skills are expected.

Qualifications

• Diploma in Logistics/Transportation or equivalent.
• At least 1 year of working experience in the related field.
• Fluent in English; proficient in Microsoft Office.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely client and vendors billing.
• Ensure accurate and timely data entry into our operating system.
• Interact with our customers in arranging their shipments, meeting customer service standards.
• Ensure all shipments processed comply with regulations at all times. This includes internal policies and procedures such as OPS and external government regulations or customer policies.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers standard operating procedures are followed as per the DLSOP.
• Work with the team on meeting KPI standards, as per the company’s procedures.
• Monitor shipment reports to ensure total customer satisfaction.
• Daily review operational reports and work with team on updating event codes.
• Build and maintaining strong relationships with vendors and customers.
• To take up additional tasks and responsibilities as and when required to meet the Department’s needs.

Skills

Fluent in English

Microsoft Office

Education

Diploma in Logistics/Transportation

Tools

Microsoft Office

Job description

Expeditors is a global logistics provider seeking a logistics coordinator to ensure smooth freight processes and accurate billing. You will enter data accurately, interact with customers to arrange shipments, and ensure compliance with OPS and external regulations.

The role emphasizes improving process efficiency, following SOPs, maintaining KPI targets, and strengthening vendor/customer relationships. Prior experience in logistics and strong English skills are expected.