Global Sales & Referral Support Coordinator

Penang Adventist Hospital; George Town; In loco; MYR 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

Penang Adventist Hospital seeks a referral coordination professional to manage referral cases and liaise with clinics, Admission, Billing and other departments. You will support international agent coordination and maintain referral records for commission processing.

You will also prepare tracking reports, update performance data, and assist in coordinating agent meetings and hospital visits, reporting to the Director of Marketing.

Competenze

• Diploma or degree in business administration, marketing or related field.
• 2–3 years in sales support, customer service, healthcare administration or related field.
• Strong interpersonal and stakeholder management skills.
• Excellent English and Bahasa Malaysia communication skills.
• Knowledge of Microsoft Office and basic reporting.

Mansioni

• Coordinate and follow up on agents’ referral cases with clinics, Admission, Billing, and other departments to ensure smooth case handling.
• Support coordination between international agents and hospital departments for referral case management.
• Maintain accurate referral records and assist in commission processing administration.
• Prepare referral tracking reports and update performance data.
• Support internal coordination to ensure smooth handling of agent-related matters.
• Assist in organising agent meetings, hospital visits, and engagement activities.
• Any other duties as assigned by the Director of Marketing.

Conoscenze

Interpersonal skills

Verbal and written English

Bahasa Melayu

Bahasa Indonesia (advantage)

MS Office

Reporting

Stakeholder coordination

Formazione

Diploma or Degree in Business Administration, Marketing, or related field

Strumenti

Microsoft Office

Reporting tools

Descrizione del lavoro

Penang Adventist Hospital seeks a referral coordination professional to manage referral cases and liaise with clinics, Admission, Billing and other departments. You will support international agent coordination and maintain referral records for commission processing.

You will also prepare tracking reports, update performance data, and assist in coordinating agent meetings and hospital visits, reporting to the Director of Marketing.