Global Sales Incentive Operations Lead

Keysight Technologies Malaysia Sdn. Bhd.; Penang; On-site; MYR 120,000 - 240,000; Full time

Job summary

Keysight Technologies Malaysia Sdn. Bhd. is seeking a Sales Incentive Operating Manager to lead compensation administration and governance across regions.

You will manage payout execution, data validation, and stakeholder support to ensure accurate, timely incentive programs aligned with policies and business goals. The role involves coaching analysts, maintaining controls, and driving continuous improvement in reporting, system readiness, and cross-functional collaboration with Sales, Finance,

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, HR, Analytics, or related field.
• Experience in sales compensation, incentive compensation operations, finance operations, HR compensation, sales operations, or business analytics.
• Experience leading people, projects, workstreams, or operational processes in a fast-paced, deadline-driven environment.
• Experience managing or supporting regional or global sales compensation operations across multiple countries, business units, or sales organizations is preferred.
• Experience supporting audit, compliance, SOX-aligned controls, process governance, or regulatory review activities is preferred.

Responsibilities

• Lead the day-to-day operations of sales compensation administration, including commission payout execution, validation, exception management, reporting, and issue resolution.
• Manage, coach, and develop Sales Incentive Pay Analysts or related team members, providing guidance on priorities, quality standards, stakeholder support, and professional growth.
• Ensure incentive compensation processes are executed accurately and on time in accordance with plan documents, payout calendars, business rules, and internal control requirements.
• Review and approve complex payout calculations, adjustments, exceptions, reconciliations, and operational outputs before final submission or release.
• Partner with Sales, Finance, HR, Sales Operations, Compensation, IT, and regional business stakeholders to resolve compensation issues and support business requirements.
• Drive operational governance by maintaining process documentation, audit trails, approval records, data validation evidence, and compliance-ready support materials.
• Monitor operational health metrics, payout trends, exception volumes, service levels, and process risks; provide insights and recommendations to leadership.
• Support annual compensation planning, plan design implementation, quota alignment activities, system readiness, and change management for new or updated incentive programs.
• Lead continuous improvement initiatives to simplify workflows, strengthen controls, improve reporting quality, reduce manual effort, and enhance stakeholder experience.
• Serve as an escalation point for complex sales compensation inquiries, policy interpretation, payout disputes, system issues, and cross-functional process dependencies.

Skills

Sales compensation knowledge

Data analysis

Stakeholder management

Excel proficiency

Process governance

Education

Bachelor’s degree in Business/Finance/Accounting/HR/Analytics

Tools

Excel

Job description

Keysight Technologies Malaysia Sdn. Bhd. is seeking a Sales Incentive Operating Manager to lead compensation administration and governance across regions.

You will manage payout execution, data validation, and stakeholder support to ensure accurate, timely incentive programs aligned with policies and business goals. The role involves coaching analysts, maintaining controls, and driving continuous improvement in reporting, system readiness, and cross-functional collaboration with Sales, Finance,