Global Program Director: Strategy, Delivery & Growth

Flex; Seberang Perai; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Medical benefits

Life Insurance

Paid Time Off

Allowances & Bonuses

Job summary

Flex is seeking a Program Management Director located in Prai, Penang. The role focuses on developing corporate policies, directing cross-functional activities, and delivering quality programs to external customers to drive growth and customer satisfaction.

The position emphasizes strategic guidance, project leadership, and collaboration across teams to ensure successful delivery of Flex’s products and services for key clients in the Penang region.

Qualifications

• Bachelor's degree in business, engineering, or sciences; MBA is preferred.
• Typically requires 7 years of progressively advancing program management and/or business development experience.
• Demonstrates mastery of functional knowledge and cross-functional collaboration.

Responsibilities

• Support the program team by guiding clients with strategic plans, goals, timelines and success measures for Flex’s products and services.
• Oversee scheduling, coordination and implementation of contracted Flex products and services for assigned clients.
• Coordinate with clients and Flex operations to define data requirements, production schedules and deliverables.
• Ensure effective communication of strategy between cross-functional teams for smooth transitions through development processes.
• Work with Directors to coordinate team resources to monitor key metrics and maintain customer satisfaction.
• Initiate and approve projects to improve value proposition and client retention for Flex.
• Participate in major contract negotiations and support business development to win growth opportunities.
• Provide input for proposals and help drive quarterly business reviews.
• Implement HR strategies to recruit and retain a qualified, motivated workforce.

Skills

Strategic planning

Client management

Negotiation

Cross-functional leadership

Executive communication

Education

Bachelor's degree

MBA

Job description

Flex is seeking a Program Management Director located in Prai, Penang. The role focuses on developing corporate policies, directing cross-functional activities, and delivering quality programs to external customers to drive growth and customer satisfaction.

The position emphasizes strategic guidance, project leadership, and collaboration across teams to ensure successful delivery of Flex’s products and services for key clients in the Penang region.