Global Product Rollout Lead - GTM & Stakeholder Alignment

Delivery Hero; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

foodpanda in Kuala Lumpur is seeking a Senior Manager, Product Rollout to align customers, vendors, riders, and regional teams with product groups to drive GTM initiatives.

You will develop business cases, define success metrics, and lead cross-functional rollout across operations, finance, legal, PR, and marketing, ensuring readiness and adoption.

This role emphasizes coaching, stakeholder management, and data-driven decision making in a fast-paced, multi-region environment.

Qualifications

• 7+ years of experience in product operations, program management, or product-related roles in a multi-region or global company.
• Strong analytical and business acumen; able to translate qualitative and quantitative insights into recommendations.
• Strong ability to plan, coordinate, and execute product rollouts, managing dependencies and ensuring alignment with operational requirements.
• Experience working with cross-functional teams, especially in fast-paced or matrixed environments.
• Excellent communication and stakeholder management skills, proven track record of managing and influencing ( director +)-level stakeholders without direct authority.
• Experience in coaching or leading mid-level and junior specialists is a plus.
• Familiarity with tools like Jira, Confluence, Notion, and project management platforms (e.g. Asana)

Responsibilities

• Engage with local business stakeholders and regional teams to gather product feedback, identify pain points, and receive feature requests.
• Consolidate and prioritize input to identify high-impact opportunities.
• Translate operational challenges into structured business cases for the product team.
• Drive adoption and effective utilization of product tools within the designated scope.
• Partner with cross-functional stakeholders to build data-driven business cases.
• Define clear problem statements, success metrics, and value assessments.
• Present proposals to product leadership for consideration and prioritization.
• Lead the cross-functional rollout of product initiatives across operations, finance, legal, PR, and marketing.
• Coordinate timelines, resources, and communications to ensure readiness across all teams.
• Develop and maintain deployment playbooks, FAQs, and training materials.
• Act as the primary point of contact between the product and regional teams.
• Maintain alignment across senior stakeholders through regular updates and checkpoints.
• Track and report on rollout performance, adoption, and feedback.
• Drive critical cross-functional alignments, proactively escalating blocking risks to leadership and de-escalating operational trade-offs.
• Support team leadership in guiding daily work, setting and executing priorities, and keeping the team on track.
• Coach mid-level and junior specialists on stakeholder management, structured problem-solving, and communication style.

Skills

Strong analytical skills

Stakeholder management

Cross-functional collaboration

Communication

Problem solving

Coaching

Planning and execution

Tools

Jira

Confluence

Notion

Asana

Job description

foodpanda in Kuala Lumpur is seeking a Senior Manager, Product Rollout to align customers, vendors, riders, and regional teams with product groups to drive GTM initiatives.

You will develop business cases, define success metrics, and lead cross-functional rollout across operations, finance, legal, PR, and marketing, ensuring readiness and adoption.

This role emphasizes coaching, stakeholder management, and data-driven decision making in a fast-paced, multi-region environment.