Global Network Operations Engineer - 24/7 NOC & Fortinet

BizLink Technology (S.E.A.) Sdn. Bhd.; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

BizLink Technology (S.E.A.) Sdn. Bhd. is seeking an experienced Global Network Operations Engineer to join our Global Service Operations Team.

You will act as a subject matter expert and escalation point for network issues across APAC, Europe, and the Americas, ensuring high availability and rapid resolution. You will manage Fortinet FortiGate firewalls, Cisco switches, and Juniper MistAl switching & wireless, drive changes with ITIL processes, and mentor regional teams through complex L2/L3

Qualifications

• Minimum 4+ years in global WAN operations, NOC, or L2/L3 network support in multinational environments.
• Hands-on experience with Fortinet, Cisco, and Juniper network devices.
• Fluent written and spoken English for cross-time-zone collaboration.

Responsibilities

• Collaborate on infrastructure rollouts ensuring operational readiness.
• Manage day-to-day network operations and escalation handling.
• Oversee firewall and VPN configurations, QoS, and change approvals under ITIL.
• Conduct RCA and incident resolution within SLA targets.
• Provide 24/7 monitoring and proactive performance tuning.

Skills

Global WAN Operations

NOC / L2-L3 Support

English Communication

Network Troubleshooting

Tools

Fortinet FortiGate

Cisco Switching

Juniper MistAl Switching & Wireless

Job description

BizLink Technology (S.E.A.) Sdn. Bhd. is seeking an experienced Global Network Operations Engineer to join our Global Service Operations Team.

You will act as a subject matter expert and escalation point for network issues across APAC, Europe, and the Americas, ensuring high availability and rapid resolution. You will manage Fortinet FortiGate firewalls, Cisco switches, and Juniper MistAl switching & wireless, drive changes with ITIL processes, and mentor regional teams through complex L2/L3