Impactful Order Management Specialist (UK Hours)

Pall Corporation; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Job summary

Pall Corporation is seeking an Order Management Representative to join the Customer Service Team in Malaysia. You will handle customer orders from entry to delivery, ensuring satisfaction and timely updates across sales, distribution, and manufacturing.

You will gain foundational knowledge of compliance and commercial operations while supporting cross-functional teamwork to meet customer needs. The role is based in Petaling Jaya and follows UK hours.

Qualifications

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset.
• Ability to work in UK hours (3pm-12am)/UK public holidays.
• ERP knowledge with SAP preferred.

Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction.
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements.
• Gain and apply foundational knowledge of compliance and commercial operations.

Skills

Computer literacy

Microsoft Office

Verbal communication

Written communication

Organization

Prioritization

Customer focus

UK hours

Education

Professional diploma/degree

Tools

SAP

Job description

Pall Corporation is seeking an Order Management Representative to join the Customer Service Team in Malaysia. You will handle customer orders from entry to delivery, ensuring satisfaction and timely updates across sales, distribution, and manufacturing.

You will gain foundational knowledge of compliance and commercial operations while supporting cross-functional teamwork to meet customer needs. The role is based in Petaling Jaya and follows UK hours.