Global EDI Support Engineer - Troubleshooting & Collaboration

Rhenus SE & Co. KG; Subang Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

Rhenus SE & Co. KG is seeking an EDI Support Specialist based in Subang Jaya, Malaysia. The role involves providing technical support for Seeburger BIS, troubleshooting EDI-related issues, and ensuring successful data exchanges. The ideal candidate will collaborate with internal teams and clients, document all support activities, and stay updated on EDI technology advances. Strong diagnostic and troubleshooting skills are crucial for success in this position.

Qualifications

• Proven experience in providing technical support for EDI systems.
• Strong troubleshooting and problem-solving skills. Familiarity with Seeburger BIS is a plus.
• Ability to work collaboratively with teams and clients.

Responsibilities

• Provide technical support for Seeburger BIS.
• Diagnose and resolve EDI-related issues promptly.
• Document support activities and maintain client records.

Job description

Rhenus SE & Co. KG is seeking an EDI Support Specialist based in Subang Jaya, Malaysia. The role involves providing technical support for Seeburger BIS, troubleshooting EDI-related issues, and ensuring successful data exchanges. The ideal candidate will collaborate with internal teams and clients, document all support activities, and stay updated on EDI technology advances. Strong diagnostic and troubleshooting skills are crucial for success in this position.