Global Digital Marketing Operations Associate

Roche Services & Solutions Operations APAC

Selangor

On-site

MYR 54,000 - 75,000

Full time

6 days ago

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Job summary

Roche Services & Solutions Operations APAC unveils a Business Operations Associate (Marketing) role within the Global Digital Hub. You will support end-to-end digital communications, activate products, manage data in SAP, and collaborate with affiliates to enable digital platforms.

You bring a 1–3 year track record in digital operations or shared services, a BSc/MSc in a relevant field, and strong English communication.

Qualifications

Bachelor’s or master’s degree in a relevant field and 1–3 years in digital operations or shared services.
Experience with enterprise systems (e.g., SAP) and digital workflow tools.
Strong understanding of process-driven environments and global execution.

Responsibilities

Execute end-to-end digital customer communications and notifications using global platforms and manage mailing lists.
Drive digital product activation and master data management in SAP and WoMDER to ensure complete, compliant setups.
Provide daily operational support to global stakeholders and affiliates, resolving tool logic issues, ensuring data integrity, and maintaining audit readiness across platforms.
Collaborate with affiliates on localized inputs, system rollouts, and user enablement via standard platforms like Cornerstone.
Identify operational bottlenecks to provide continuous feedback and drive process standardization, automation, and workflow optimization.