Global Digital Operations Specialist

Biopharma Careers; Petaling Jaya; On-site; MYR 78,000 - 123,000; Full time

Job summary

Roche Malaysia is seeking a Digital Operations Specialist to support global digital platforms, manage mailing lists, and ensure data integrity across SAP and WoMDER. You will work with global affiliates to enable rollouts and maintain audit readiness.

You will drive process standardization, automation, and continuous improvement while collaborating with cross-functional teams in a truly global environment.

Qualifications

• BSc/MSc degree with 1–3 years of digital operations or shared services experience.
• Hands-on experience with SAP, digital workflow tools and data management platforms.
• Strong understanding of process-driven environments and global execution.
• Good command of English, detail-oriented and analytical.

Responsibilities

• Execute end-to-end digital customer communications and notifications using global platforms.
• Drive activation and master data management in SAP and WoMDER for accurate setups.
• Provide daily operational support to global stakeholders and affiliates.
• Collaborate with affiliates on inputs, rollouts, and user enablement on standard platforms.
• Identify bottlenecks to drive standardization, automation, and workflow optimization.

Skills

Digital operations

Data management

English communication

Education

BSc/MSc in Digital Marketing/IT/Business/Communications

Tools

SAP

Workflow tools

Data platforms

Job description

Roche Malaysia is seeking a Digital Operations Specialist to support global digital platforms, manage mailing lists, and ensure data integrity across SAP and WoMDER. You will work with global affiliates to enable rollouts and maintain audit readiness.

You will drive process standardization, automation, and continuous improvement while collaborating with cross-functional teams in a truly global environment.