Global Delivery Chief: IT Infrastructure & Networks

Millennium Technology Services Co.; Kuala Lumpur; In loco; MYR 621.000 - 931.000; Tempo pieno

Descrizione del lavoro

Millennium Technology Services Co. in Hong Kong seeks a seasoned Head of Global Delivery Services to steer strategy, governance, and performance for worldwide IT delivery programs.

You will partner with Sales, Solutions, Engineering, Finance, HR, and regional leaders to translate commitments into executable plans and scale a consistent global delivery model. Role requires 10+ years in IT delivery, strong leadership across multi-country portfolios, and expertise in IT infrastructure and

Competenze

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, Project Management, or a related discipline.
• Recognized project or program management certification such as PMP, PRINCE2 Practitioner, or equivalent.
• Program, agile, or service management certifications such as PgMP, MSP, Scrum, SAFe, or ITIL are strongly preferred.
• Relevant infrastructure, cloud, network, or security certifications are advantageous.

Mansioni

• Define and execute the global delivery strategy, operating model, governance framework, standards, and annual improvement roadmap.
• Lead regional delivery leaders, program managers, project managers, service delivery managers, engineering teams, and delivery support functions.
• Establish clear accountability, capacity plans, succession plans, performance objectives, and development pathways across the delivery organization.
• Standardize delivery methods while accommodating customer, country, regulatory, and contractual requirements.
• Provide executive leadership with visibility of delivery performance, risks, capacity, quality, and financial outcomes.
• Own executive oversight of the global portfolio of customer programs from transition to benefits realization.
• Ensure robust scope, schedule, budget, resource, quality, dependency, risk, issue, change, and acceptance management.
• Chair portfolio reviews, delivery governance forums, and critical project steering committees.
• Lead recovery plans for distressed engagements and ensure timely escalation and decisions.
• Maintain handoffs between Sales, Solutioning, Commercial, Delivery, Operations, and Managed Services.
• Ensure accurate documentation, reporting, lessons learned, and post-implementation reviews.

Conoscenze

Delivery leadership

Program management

IT infrastructure

Enterprise networking

Executive communication

Stakeholder management

Financial acumen

PMO setup

Formazione

Bachelor's degree in IT/CS/Engineering

PMP/PRINCE2 Practitioner

PgMP/MSP/Scrum/SAFe/ITIL

Infrastructure/cloud/network/security certs

Strumenti

Microsoft 365

Descrizione del lavoro

Millennium Technology Services Co. in Hong Kong seeks a seasoned Head of Global Delivery Services to steer strategy, governance, and performance for worldwide IT delivery programs.

You will partner with Sales, Solutions, Engineering, Finance, HR, and regional leaders to translate commitments into executable plans and scale a consistent global delivery model. Role requires 10+ years in IT delivery, strong leadership across multi-country portfolios, and expertise in IT infrastructure and