Global Data Acquisition & Support Lead

Swift; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

Swift in Kuala Lumpur is seeking a Data Operations Manager to lead their Data Acquisition & Support squad. This role involves overseeing data sourcing, monitoring data feeds, and ensuring strong customer engagement. The ideal candidate will have over 8 years of experience in data operations, with proven leadership capabilities and familiarity with the financial sector. Swift promotes a diverse and inclusive work environment, encouraging all who are interested to apply, even if they do not meet every requirement.

Qualifications

• 8+ years in data operations or related fields, with at least 5 years in a leadership role.
• Proven experience in data sourcing/management and customer engagement.
• Familiarity with financial data products and regulatory requirements is advantageous.

Responsibilities

• Lead and mentor the Data Acquisition & Support squad.
• Oversee sourcing activities and ensure timely data acquisition.
• Build strong relationships with customers/partners.
• Implement best practices for workflow/process management.
• Identify opportunities for process optimization and automation.

Skills

Leadership and people management capabilities

Strategic thinking

Expertise in data acquisition processes

Analytical and problem-solving skills

Excellent communication and stakeholder engagement skills

Education

Bachelor’s degree in Data Management, Business, Operations, or related field

Advanced degree is a plus

Job description

Swift in Kuala Lumpur is seeking a Data Operations Manager to lead their Data Acquisition & Support squad. This role involves overseeing data sourcing, monitoring data feeds, and ensuring strong customer engagement. The ideal candidate will have over 8 years of experience in data operations, with proven leadership capabilities and familiarity with the financial sector. Swift promotes a diverse and inclusive work environment, encouraging all who are interested to apply, even if they do not meet every requirement.