Global Partner Ops & Governance Lead

Swift Software; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Swift Software in Kuala Lumpur is seeking a senior operations professional to strengthen Resource & Partner Management, governance, and compliance across regions.

You will partner with Solutions & Professional Services, Finance, and Business Development to drive efficiency, risk management, and scalable improvements through data-driven insights.

The role emphasizes turning complex partner ecosystems into well-governed operations with measurable performance and strong stakeholder alignment.

Qualifications

• Bachelor's degree in Business, Operations Management, Finance, or a related discipline.
• 7+ years of experience in operations management or partner management.
• Experience in global/matrixed environments with diverse stakeholders.

Responsibilities

• Support partner governance, quality, and compliance practices.
• Monitor partner performance, metrics, forecasting, and billing.
• Drive process improvements, automation, and documentation across regions.
• Collaborate with cross-functional teams and stakeholders.

Skills

Analytical skills

Problem-solving

Excel

Data analysis

Stakeholder management

Communication

Education

Bachelor's degree in Business/Operations Management/Finance

Tools

Reporting tools

Job description

Swift Software in Kuala Lumpur is seeking a senior operations professional to strengthen Resource & Partner Management, governance, and compliance across regions.

You will partner with Solutions & Professional Services, Finance, and Business Development to drive efficiency, risk management, and scalable improvements through data-driven insights.

The role emphasizes turning complex partner ecosystems into well-governed operations with measurable performance and strong stakeholder alignment.