Global Customer Success & Logistics Specialist

Avery Dennison

Selangor

On-site

MYR 67,000 - 100,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Avery Dennison Yongle, a leading tapes and labeling solutions provider, is seeking a Logistics/Account Management professional in Shah Alam to drive end-to-end order processing for overseas clients. You will optimize shipping plans, coordinate production schedules, and ensure timely settlements and accurate documentation.

The role requires excellent English, strong analytical skills, and experience with international trade practices.

Qualifications

Bachelor’s degree or equivalent in a related field.
Strong knowledge of international trade practices and regulations.
Excellent written and spoken English communication skills.
Proven ability to conduct in-depth analytical research and deliver executive reports.

Responsibilities

Primary contact for overseas clients and end-to-end order processing.
Analyze overseas forecasts and inventory to develop strategic shipping plans.
Resolve inquiries, process sample requests and address client concerns with retention focus.
Oversee production scheduling for customer orders and communicate delivery timelines.
Execute monthly financial settlements for overseas warehouses per corporate guidelines.
Monitor weekly shipping manifests and forecast future sales and inventory needs.
Maintain prompt email correspondence within established SLAs with internal and external parties.
Coordinate and track cross-regional meetings with teams in China, Europe, and the Americas, providing updates.
Perform additional strategic and operational duties as assigned.