Global Customer Operations Specialist (Logistics & Orders)

DHL; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Penang is seeking an individual contributor to manage logistics operations and support the sales team. Responsibilities include executing customer operations plans, resolving delivery issues, and ensuring customer inquiries are addressed promptly. The ideal candidate will have strong problem-solving and communication skills. This role contributes to efficient logistics processes and maintains strong relationships with various stakeholders.

Qualifications

• Ability to execute and manage customer operations plans effectively.
• Strong problem-solving skills to resolve operational issues.
• Excellent communication to respond to customer inquiries.

Responsibilities

• Execute customer operations plans and deliver efficient logistics processes.
• Manage and update orders and address delivery issues.
• Support sales team in operational tasks and customer requirements.

Job description

A global logistics company in Penang is seeking an individual contributor to manage logistics operations and support the sales team. Responsibilities include executing customer operations plans, resolving delivery issues, and ensuring customer inquiries are addressed promptly. The ideal candidate will have strong problem-solving and communication skills. This role contributes to efficient logistics processes and maintains strong relationships with various stakeholders.