Global Content Moderator | Safeguard Community Guidelines

Centro Holdings; Kuala Lumpur; On-site; MYR 40,000 - 56,000; Full time

Benefits offered by this job

Paid vacation

Sick leave days

Job summary

Centro Holdings in Malaysia is seeking a diligent Content Moderator to help maintain a safe online environment by reviewing user-generated content and enforcing platform policies. The role involves assessing flagged content, applying guidelines consistently, and escalating complex cases when needed.

You will work toward accuracy and productivity targets while upholding confidentiality and user privacy in a fast-paced eCommerce setting with a global footprint.

Qualifications

• Experience in content moderation is a plus.
• Ability to interpret and apply platform policies should be demonstrated.

Responsibilities

• Review and moderate user-generated content to ensure compliance with platform policies and guidelines.
• Identify and report content that violates safety standards, community guidelines, or legal requirements.
• Follow established moderation procedures to maintain consistency in enforcement.
• Meet accuracy and productivity targets while making fair and objective moderation decisions.
• Escalate complex cases to senior moderators or policy teams when necessary.
• Maintain confidentiality and privacy when handling sensitive content and user data.

Skills

Content moderation

Policy enforcement

Job description

Centro Holdings in Malaysia is seeking a diligent Content Moderator to help maintain a safe online environment by reviewing user-generated content and enforcing platform policies. The role involves assessing flagged content, applying guidelines consistently, and escalating complex cases when needed.

You will work toward accuracy and productivity targets while upholding confidentiality and user privacy in a fast-paced eCommerce setting with a global footprint.