Personal Banker: Relationship & Growth Specialist

United Overseas Bank Limited; Subang Jaya; On-site; MYR 52,000 - 76,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is seeking a client-focused banking professional to proactively identify customer financial needs and present suitable banking products and services. You will build and maintain a robust client portfolio through effective relationship management, cross-selling, and up-selling, while delivering exceptional service and achieving individual sales targets.

Join a team that emphasizes ethical conduct, regulatory compliance, and a positive banking experience.

Qualifications

• Bachelor's degree in Banking, Finance, Business Administration or related field.
• Minimum of 2 years of experience in retail banking, sales, or customer service.

Responsibilities

• Proactively identify and assess customer financial needs and provide appropriate banking products and services.
• Develop and maintain a strong client portfolio through effective relationship management, cross-selling, and up-selling.
• Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive banking experience.
• Achieve individual sales targets and contribute to branch performance.
• Participate in branch initiatives and promotional activities to enhance customer engagement and business growth.

Skills

Excellent communication

Relationship management

Cross-selling

Up-selling

Negotiation

Customer service

Education

Bachelor's degree in Banking / Finance / Business Administration

Job description

2201 United Overseas Bank (Malaysia) Bhd is seeking a client-focused banking professional to proactively identify customer financial needs and present suitable banking products and services. You will build and maintain a robust client portfolio through effective relationship management, cross-selling, and up-selling, while delivering exceptional service and achieving individual sales targets.

Join a team that emphasizes ethical conduct, regulatory compliance, and a positive banking experience.