Global Client Relationship Manager & Growth Lead

Marsh; George Town; Hybrid; MYR 90,000 - 150,000; Full time

Job summary

Marsh in George Town, Penang is seeking a Manager, Client Relationship Management to oversee key insurance accounts and deliver exceptional client service. You will partner with the team to manage accounts, coordinate projects, and ensure accurate financial reporting while exploring market trends.

The role offers a hybrid work arrangement and opportunities to grow within a global risk management brand, with access to learning programs, mentorship and cross‑border collaboration.

Qualifications

• Bachelor's degree required.
• Minimum 5 years in insurance brokerage or related field.
• Knowledge of insurance products, services and regulations.
• Excellent communication, negotiation and interpersonal skills.
• Proven ability to manage multiple client accounts and prioritize tasks.

Responsibilities

• Account Management: oversee accounts with leadership and ensure client satisfaction.
• Client Relationship Management: maintain strong relationships with clients and team members to service accounts.
• Project Coordination: coordinate large initiatives, monitor progress and ensure quality.
• Financial Oversight: reconcile accounts receivable and ensure accurate financial reporting.
• Market Research: study markets to identify trends and opportunities.

Skills

Account management

Client relationship

Negotiation

Communication

Data interpretation

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

Marsh in George Town, Penang is seeking a Manager, Client Relationship Management to oversee key insurance accounts and deliver exceptional client service. You will partner with the team to manage accounts, coordinate projects, and ensure accurate financial reporting while exploring market trends.

The role offers a hybrid work arrangement and opportunities to grow within a global risk management brand, with access to learning programs, mentorship and cross‑border collaboration.