Client Manager, Cyber

Marsh Insurance Brokers (Malaysia) Sdn Bhd; Kuala Lumpur; Hybrid; MYR 100,000 - 167,000; Full time

Job summary

Marsh is seeking a Client Manager for its Cyber Practice in Kuala Lumpur. This hybrid role requires three days in the office weekly.

You will oversee the Cyber Insurance book, drive growth, and act as a subject matter expert on cyber risk management and coverage solutions for clients and internal teams. You will collaborate across colleagues to expand cyber offerings, support proposals, and lead initiatives to educate others while aligning with Marsh's risk management objectives and industry

Qualifications

• 3–5 years of experience in Business Development, Sales, or Client Management within Cyber Security Solutions.
• Self-initiated, self-driven mindset with a sales orientation.
• Strong communication, outgoing personality and people skills.

Responsibilities

• Oversee all aspects of the Cyber Insurance book, managing growth, expansion, and revenue opportunities through viable business initiatives and strategic plans
• Advise colleagues on cyber risk submissions, coverage requirements, insurer specifications, and client-specific coverage issues, jointly developing customized solutions
• Support colleagues in presenting cyber proposals to clients and collaborate on cross-selling opportunities to expand and develop new business
• Drive business development initiatives including hosting seminars, creating client awareness campaigns, and promoting cyber insurance solutions
• Provide training to colleagues to equip them with foundational cyber insurance capabilities and build team expertise
• Develop and maintain solid understanding of major insurers' cyber policies, underwriting restrictions, capacity, and risk appetite to serve as a subject matter expert

Skills

Business Development

Sales

Client Management

Job description

Marsh Insurance Brokers (Malaysia) Sdn Bhd View all jobs

We are seeking a talented individual to join our Cyber Practice team, part of our risk business at Marsh. This role will be based in Kuala Lumpur. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Client Manager within our Cyber team, you will be responsible for overseeing all aspects of our Cyber Insurance portfolio, driving business growth, and becoming a subject matter expert in cyber insurance solutions. You will work collaboratively with colleagues to expand our cyber offerings, develop business initiatives, and provide expert guidance to clients and internal teams on cyber risk management and coverage solutions.

Company:

Marsh

Description:

We are seeking a talented individual to join our Cyber Practice team, part of our risk business at Marsh. This role will be based in Kuala Lumpur. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Client Manager within our Cyber team, you will be responsible for overseeing all aspects of our Cyber Insurance portfolio, driving business growth, and becoming a subject matter expert in cyber insurance solutions. You will work collaboratively with colleagues to expand our cyber offerings, develop business initiatives, and provide expert guidance to clients and internal teams on cyber risk management and coverage solutions.

We will count on you to:

• Oversee all aspects of the Cyber Insurance book, managing growth, expansion, and revenue opportunities through viable business initiatives and strategic plans
• Advise colleagues on cyber risk submissions, coverage requirements, insurer specifications, and client-specific coverage issues, jointly developing customized solutions
• Support colleagues in presenting cyber proposals to clients and collaborate on cross-selling opportunities to expand and develop new business
• Drive business development initiatives including hosting seminars, creating client awareness campaigns, and promoting cyber insurance solutions
• Provide training to colleagues to equip them with foundational cyber insurance capabilities and build team expertise
• Develop and maintain solid understanding of major insurers' cyber policies, underwriting restrictions, capacity, and risk appetite to serve as a subject matter expert

What you need to have:

• 3 to 5 years of experience in Business Development, Sales, or Client Management within Cyber Security Solutions (Preferred)
• Self-initiated, self-driven, and sales-oriented mindset with the ability to work independently
• Strong communication skills, outgoing personality, and genuine people person qualities with a desire to learn

What makes you stand out?

• Proven track record in Business Development, Sales, or Client Management with strong results
• Excellent communication skills with drive and ambition to expand your knowledge and expertise
• Experience managing small teams or mentoring colleagues

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.