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Zusammenfassung
Flight Centre Travel Group is seeking an Afterhours Travel Consultant for its Global Assist Operations Team in Kuala Lumpur, Malaysia. The role involves providing excellent after-hours phone and email support to corporate clients. Candidates should have a solid background in travel consulting with 2+ years experience preferred, or a relevant educational background for fresh graduates. The position offers competitive remuneration based on experience and skills, along with opportunities for career advancement in a global industry.
Qualifikationen
Minimum 2 years of experience in travel consulting or airline reservation preferred.
Fresh graduates should have an education background in travel & tourism.
Confident in emergency ticking support.
Aufgaben
Providing after-hours phone and email sales and booking services to clients.
Ensuring clients feel prioritized during emergency situations.
Kenntnisse
Customer service experience
GDS experience
Problem-solving mindset
Ability to handle irate customers
Excellent verbal and written English
Ausbildung
Education background in travel & tourism
Jobbeschreibung
Flight Centre Travel Group is seeking an Afterhours Travel Consultant for its Global Assist Operations Team in Kuala Lumpur, Malaysia. The role involves providing excellent after-hours phone and email support to corporate clients. Candidates should have a solid background in travel consulting with 2+ years experience preferred, or a relevant educational background for fresh graduates. The position offers competitive remuneration based on experience and skills, along with opportunities for career advancement in a global industry.
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