GDS & Airfare Specialist

Tourism Integration Travel Malaysia SDN BHD; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Tourism Integration Travel Malaysia SDN BHD is seeking an Airfare Specialist to support airfare management and distribution across Australasia and Asia Pacific markets. You will analyse fare rules, booking classes and ticketing, and ensure competitive fares are correctly distributed through Jettzy.

The role requires 3–5 years in airline or OTA environments, strong knowledge of Amadeus/Travelport, and the ability to work with suppliers and internal teams, in English and Mandarin.

Qualifications

• 3–5 years' experience in airline, OTA, TMC, GDS, or similar travel business.
• Strong practical knowledge of Amadeus and/or Travelport.
• Solid understanding of airline fares, fare rules, booking classes and ticketing.
• Experience with ticketing, reissue and refunds.
• Ability to analyse fares across sources and competitors.
• Proficiency in Mandarin Chinese and English.

Responsibilities

• Analyse airline fares, fare rules, and ticketing conditions.
• Compare fares against competitors to identify pricing gaps.
• Identify suitable fares and supply sources for different markets.
• Work with airlines, GDSs, and distribution teams to resolve issues.
• Collaborate with Product and Technology teams to translate requirements into system rules.
• Provide recommendations on fare competitiveness and distribution opportunities.

Skills

Airfare knowledge

Analytical thinking

Vendor communication

Tools

Amadeus

Travelport

GDS

Job description

Tourism Integration Travel Malaysia SDN BHD View all jobs

Jettzy is looking for an Airfare Specialist to support airfare management and distribution across our Australasia and Asia Pacific markets. The role is responsible for understanding airline fares and fare rules, comparing our fares against competitors, identifying the right fare and supply sources for different markets, and working with suppliers and internal teams to ensure competitive fares are correctly distributed through Jettzy.

Key responsibilities

Analyse airline fares, fare rules, booking classes, taxes, restrictions and ticketing conditions.

Compare Jettzy fares against competitors and identify pricing gaps and opportunities.

Investigate why particular airlines, routes or markets are more or less competitive.

Identify suitable fares and supply sources for different markets, routes and customer segments.

Recommend which fares and supply sources should be distributed in different markets.

Monitor fare competitiveness and distribution performance and recommend adjustments where required.

Work extensively with Amadeus and Travelport.

Communicate with airlines, GDSs and other airfare suppliers regarding fares, availability, ticketing and distribution issues.

Work closely with Product and Technology teams to translate airfare and distribution requirements into system rules and product improvements.

Provide clear recommendations to management on fare competitiveness, supply performance and distribution opportunities.

About you

Around 3–5 years' relevant experience in an airline, OTA, TMC, GDS, consolidator or similar travel business.

Strong practical knowledge of Amadeus and/or Travelport.

Strong understanding of airline fares, fare rules, booking classes and ticketing.

Practical knowledge of ticketing, reissue and refunds.

Ability to analyse and compare fares across different sources and competitors.

Good commercial understanding of how airfare content is distributed and sold.

Strong analytical and problem-solving ability.

Able to communicate effectively with suppliers and internal technical and operational teams.

Good command of both Mandarin Chinese and English.

Experience with NDC, private fares, airline APIs or OTA airfare distribution would be an advantage.

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