Funds Operations Analyst: Dividends & Settlements Expert

Euroclear; Malaysia; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Job summary

Euroclear in Malaysia is seeking an EB Operations Analyst to perform day-to-day Funds operations accurately and on time, handling a range of specialized activities that may require investigation beyond standard procedures. The role demands strong knowledge of banking products, services, and operational processes, with a focus on risk awareness and adherence to controls.

Key responsibilities include processing daily Funds transactions, handling dividend events, researching operational exceptions,

Qualifications

• 1-3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
• Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.
• Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
• Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
• Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.
• Working hours: 3.00pm - 12.00am / 4.00pm - 01.00am Malaysia time.

Responsibilities

• Process and manage daily Funds transactions and specialized operational activities accurately and on time, ensuring adherence to documented procedures, controls, and compliance requirements.
• Handle standard dividend events and related operational follow-up.
• Conduct research and investigations into operational exceptions and cases that fall outside standard processes, taking appropriate first-level corrective action.
• Monitor operational processes and perform required controls to ensure data and processing quality, identifying and escalating issues appropriately.
• Handle complex or higher-risk transactions with care and in line with risk controls, escalating complex, sensitive, or high-risk cases to senior colleagues or the Team Leader.
• Collaborate with the Team Leader to resolve escalations effectively.
• Respond to operational requests and cooperate with relevant internal teams.
• Contribute to the team's continuous improvement initiatives by identifying gaps, recurring issues, and simple improvement opportunities, raising them within the team and proposing enhancements.
• Participate in problem-solving sessions and support the review, maintenance, and enhancement of standard operating procedures (SOPs) and working instructions.
• Support or participate in projects and initiatives related to operational efficiency, quality, and process improvement.
• Build operational knowledge progressively, share day-to-day knowledge with colleagues, and provide training and coaching to team members on specific processes when required.
• Good knowledge of banking products, services, and operational processes.
• Prior experience in Euroclear or a back-office banking environment is preferred.
• Strong analytical and problem-solving skills.
• Ability to perform investigative work beyond standard procedures.
• Good understanding of operational risk and escalation processes.
• Strong communication and teamwork skills.
• Ability to handle multiple tasks and work under pressure.

Skills

Attention to detail

Risk awareness and judgment

Problem-solving and analyticalThinking

Collaboration and teamwork

Continuous improvement mindset

Ability to coach and share knowledge

Job description

Euroclear in Malaysia is seeking an EB Operations Analyst to perform day-to-day Funds operations accurately and on time, handling a range of specialized activities that may require investigation beyond standard procedures. The role demands strong knowledge of banking products, services, and operational processes, with a focus on risk awareness and adherence to controls.

Key responsibilities include processing daily Funds transactions, handling dividend events, researching operational exceptions,