Full-Time Retail Sales Assistant – Montigo @ AEON Mall KL Midtown

RPG Commerce; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

On-the-Job training

Friendly environment

Career progression

Travel allowance

Job summary

RPG Commerce in Kuala Lumpur seeks a Retail Sales Supervisor to help oversee daily store operations, support the Store Manager in driving sales, and ensure top-tier customer service.

You will coordinate the team, manage inventory, assist in promotions, train junior staff, maintain store standards, and handle cash with accuracy. The role requires a 6-day work week, EPF/SOCSO/EIS, travel allowance, medical claims for confirmed employees, and on-the-job training.

Qualifications

• Minimum 1+ year of experience in a retail supervisory role or relevant retail experience.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication abilities.
• Fluent in English & Bahasa Malaysia; Mandarin/Tamil proficiency is a plus.
• Ability to support sales targets and promotions.
• Basic knowledge of inventory management and stock control.
• Experience with POS, card terminals, and cash handling.

Responsibilities

• Support Store/Area Manager in daily operations and tasks.
• Drive sales performance and ensure target achievement.
• Provide excellent customer service and handle inquiries professionally.
• Assist in inventory management, stock checks, and restocking.
• Support marketing campaigns and in-store promotions.
• Train and guide junior team members on product knowledge.
• Maintain store cleanliness, merchandising standards, and displays.
• Monitor cash transactions and ensure accuracy in cash handling.

Skills

Leadership

Organization

Problem-solving

Customer service

Communication

Multilingual (English & BM)

Sales targets

Marketing basics

Team training

Work ethic

Tools

POS systems

Credit card terminals

Cash handling

Job description

As a Retail Sales Supervisor, you will assist in overseeing daily store operations, supporting the Store Manager/Area Manager in driving sales performance, and ensuring exceptional customer service. You will play a key role in team coordination, inventory management, and maintaining operational standards. Your ability to communicate effectively, solve problems efficiently, and support team members will contribute to the store's overall success.

Requirements

• Minimum 1+ year of experience in a retail supervisory role or relevant retail experience.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication abilities.
• Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
• Strong work ethic and ability to support sales targets.
• Basic experience in marketing and advertising to assist in in-store promotions.
• Proficiency in operating POS systems, credit card terminals, and handling cash transactions.
• Basic knowledge of inventory management and stock control.

Responsibilities

• Support the Store Manager/Area Manager in overseeing store operations and daily tasks.
• Assist in driving sales performance and ensuring team members meet targets.
• Provide excellent customer service and handle inquiries and feedback professionally.
• Assist in inventory management, including stock checks and restocking.
• Support marketing campaigns and in-store promotional activities.
• Train and guide junior team members on product knowledge and customer service.
• Ensure store cleanliness, visual merchandising standards, and proper product displays.
• Monitor sales transactions and ensure accuracy in cash handling.
• Work 6 days a week, including weekends and public holidays.
• EPF, SOCSO and EIS provided.
• Travel allowance provided.
• Medical claims for confirmed employees.

Additional Benefits

• On-the-Job ongoing training and professional development.
• Friendly and supportive working environment.
• Structured Career Progression and Job Promotion.