Retail Sales Supervisor - Montigo @ Bintang Megamall

RPG Commerce; Miri; Sur place; MYR 36 000 - 58 000; Plein temps

Avantages offerts par ce poste

EPF/SOCSO/EIS provided

Travel allowance

Medical claims for confirmed employees

On-the-Job training

Career progression

Friendly environment

Résumé du poste

RPG Commerce is seeking a Retail Sales Supervisor in Malaysia to oversee daily store operations and support the Store/Area Manager in driving sales performance. You will coordinate the team, manage inventory, and ensure exceptional customer service in a multi-brand, omnichannel environment.

The role requires leadership, strong communication skills, and the ability to meet sales targets while maintaining store standards.

Qualifications

• Minimum 1+ year of experience in a retail supervisory role or relevant retail experience.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication abilities.
• Fluent in English & Bahasa Malaysia; Mandarin/Tamil proficiency a plus.

Responsabilités

• Assist in overseeing store operations and daily tasks.
• Drive sales performance and help team meet targets.
• Provide excellent customer service and handle inquiries professionally.
• Assist in inventory management and restocking.
• Support marketing campaigns and in-store promotions.
• Train junior staff on product knowledge and customer service.
• Maintain store cleanliness and proper product displays.
• Monitor sales transactions and cash handling accuracy.

Connaissances

Leadership

Communication

Customer Service

Problem Solving

Team Coordination

Outils

POS Systems

Credit Card Terminals

Cash Handling

Description du poste

As a Retail Sales Supervisor, you will assist in overseeing daily store operations, supporting the Store Manager/Area Manager in driving sales performance, and ensuring exceptional customer service. You will play a key role in team coordination, inventory management, and maintaining operational standards. Your ability to communicate effectively, solve problems efficiently, and support team members will contribute to the store's overall success.

Requirements

Minimum 1+ year of experience in a retail supervisory role or relevant retail experience.

Strong leadership, organizational, and problem-solving skills.

Excellent customer service and communication abilities.

Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).

Strong work ethic and ability to support sales targets.

Basic experience in marketing and advertising to assist in in-store promotions.

Proficiency in operating POS systems, credit card terminals, and handling cash transactions.

Basic knowledge of inventory management and stock control.

Responsibilities

Support the Store Manager/Area Manager in overseeing store operations and daily tasks.

Assist in driving sales performance and ensuring team members meet targets.

Provide excellent customer service and handle inquiries and feedback professionally.

Assist in inventory management, including stock checks and restocking.

Support marketing campaigns and in-store promotional activities.

Train and guide junior team members on product knowledge and customer service.

Ensure store cleanliness, visual merchandising standards, and proper product displays.

Monitor sales transactions and ensure accuracy in cash handling.

Work 6 days a week, including weekends and public holidays.

EPF, SOCSO and EIS provided.

Travel allowance provided.

Medical claims for confirmed employees.

Additional Benefits

On-the-Job ongoing training and professional development.

Friendly and supportive working environment.

Structured Career Progression and Job Promotion.

Household Goods & Appliances Manufacturing 101-1,000 employees

RPG Commerce is a leading multi-brand, omnichannel powerhouse redefining the consumer landscape across Southeast Asia and beyond. With a portfolio of household names like Montigo, OiYO by MONTIGO, and Casebang, we have scaled from a digital-first startup to a regional force with over 70 retail locations across Malaysia and Singapore. Our footprint spans Malaysia, Singapore, Indonesia, Thailand, and the UAE, giving us a unique advantage point on global consumer trends.

RPG Commerce is a leading multi-brand, omnichannel powerhouse redefining the consumer landscape across Southeast Asia and beyond. With a portfolio of household names like Montigo, OiYO by MONTIGO, and Casebang, we have scaled from a digital-first startup to a regional force with over 70 retail locations across Malaysia and Singapore. Our footprint spans Malaysia, Singapore, Indonesia, Thailand, and the UAE, giving us a unique perspective on global consumer trends.