Full-Stack AI Solutions Architect

Singtel Group

Kuala Lumpur

Hybrid

MYR 200,000 - 320,000

Full time

2 days ago
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Job summary

Singtel Group is seeking a Solution Designer, IT (Fullstack – AI Ops & Support) to develop, integrate and support enterprise applications while providing technical operations support for enterprise AI platforms and AI-enabled applications. This hybrid role combines hands-on full stack development with troubleshooting across application, API, database, integration, cloud and AI layers.

The position emphasizes Generative AI, LLMs, and Agentic AI, requiring strong collaboration and

Qualifications

  • Degree in Computer Science, Information Technology, Software Engineering or equivalent.
  • More than 3 years of software development experience.
  • Back-end development with .NET/.NET Core/C#, Node.js and Python.
  • API and integration experience covering REST APIs, JSON, OAuth 2.0, JWT, API authentication and authorisation, webhooks and API testing tools such as Postman.
  • Database experience with Microsoft SQL Server, PostgreSQL, MySQL, Azure Cosmos DB or equivalent technologies.
  • Cloud and DevOps experience with Microsoft Azure and/or AWS, Git, CI/CD, Azure DevOps or GitHub, Docker and containers.
  • Practical knowledge of Generative AI, LLMs, RAG, prompt engineering, Agentic AI, AI agents, AI application troubleshooting and LLM APIs.
  • Experience with one or more of Azure OpenAI, OpenAI APIs, Azure AI Foundry, Microsoft Copilot Studio, Semantic Kernel, LangChain, LangGraph, AutoGen or MCP is an advantage.
  • Experience with monitoring or logging platforms such as Azure Monitor, Application Insights, Elastic/ELK, Splunk, Grafana, Dynatrace, Datadog or OpenTelemetry is an advantage.
  • Strong communication, collaboration, analytical problem-solving, ownership and time-management skills.
  • Ability to adapt to changing priorities, learn new tools and technologies, and maintain high standards for code quality, security and user experience.

Responsibilities

  • Design, develop, test, deploy and support enterprise web applications.
  • Build front-end, back-end and integration components using modern frameworks.
  • Deliver committed development work within sprint and release timelines while maintaining code quality, security and supportability.
  • Use approved source control and CI/CD processes for production deployments where technically applicable.
  • Provide technical operations support for enterprise AI platforms and AI-enabled applications.
  • Troubleshoot production issues across application, API, database, integration, cloud and AI layers and progress incidents within agreed service levels.
  • Diagnose issues involving prompts, context, knowledge sources, models, integrations and application behaviour.
  • Support Agentic AI solutions by diagnosing failed agent executions, tool or API invocation failures, permission or authentication issues.
  • Develop and support integrations between AI applications and enterprise systems.
  • Troubleshoot authentication, authorisation, payload, connectivity, timeout and downstream application issues.
  • Monitor critical integrations and support reliable API service availability.
  • Ensure APIs and integrations follow approved authentication, authorisation and security requirements.
  • Provide Level 2 / Level 3 technical support for enterprise applications and AI platforms.
  • Perform root cause analysis for major incidents and document corrective actions.
  • Collaborate with IT management, vendors and delivery teams to translate business requirements into technology solutions.
  • Maintain broad technical knowledge and manage multiple workstreams.

Skills

.NET/.NET Core/C#
Node.js
Python
API integration
REST/JSON
OAuth/JWT
Databases
MS SQL Server
PostgreSQL
MySQL
Cosmos DB
Azure
AWS
Git
CI/CD
Docker
Generative AI
LLMs
Prompt engineering
Agentic AI
Azure OpenAI
OpenAI APIs
LangChain
Monitoring/Logging
Communication
Ownership
Time management

Education

Degree in IT / Computer Science

Tools

XML/JSON tooling

Job description

Singtel Group is seeking a Solution Designer, IT (Fullstack – AI Ops & Support) to develop, integrate and support enterprise applications while providing technical operations support for enterprise AI platforms and AI-enabled applications. This hybrid role combines hands-on full stack development with troubleshooting across application, API, database, integration, cloud and AI layers.

The position emphasizes Generative AI, LLMs, and Agentic AI, requiring strong collaboration and

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