Full-Stack AI Solutions Architect

Singtel Group; Kuala Lumpur; Hybrid; MYR 200.000 - 320.000; Vollzeit

Zusammenfassung

Singtel Group is seeking a Solution Designer, IT (Fullstack – AI Ops & Support) to develop, integrate and support enterprise applications while providing technical operations support for enterprise AI platforms and AI-enabled applications. This hybrid role combines hands-on full stack development with troubleshooting across application, API, database, integration, cloud and AI layers.

The position emphasizes Generative AI, LLMs, and Agentic AI, requiring strong collaboration and

Qualifikationen

• Degree in Computer Science, Information Technology, Software Engineering or equivalent.
• More than 3 years of software development experience.
• Back-end development with .NET/.NET Core/C#, Node.js and Python.
• API and integration experience covering REST APIs, JSON, OAuth 2.0, JWT, API authentication and authorisation, webhooks and API testing tools such as Postman.
• Database experience with Microsoft SQL Server, PostgreSQL, MySQL, Azure Cosmos DB or equivalent technologies.
• Cloud and DevOps experience with Microsoft Azure and/or AWS, Git, CI/CD, Azure DevOps or GitHub, Docker and containers.
• Practical knowledge of Generative AI, LLMs, RAG, prompt engineering, Agentic AI, AI agents, AI application troubleshooting and LLM APIs.
• Experience with one or more of Azure OpenAI, OpenAI APIs, Azure AI Foundry, Microsoft Copilot Studio, Semantic Kernel, LangChain, LangGraph, AutoGen or MCP is an advantage.
• Experience with monitoring or logging platforms such as Azure Monitor, Application Insights, Elastic/ELK, Splunk, Grafana, Dynatrace, Datadog or OpenTelemetry is an advantage.
• Strong communication, collaboration, analytical problem-solving, ownership and time-management skills.
• Ability to adapt to changing priorities, learn new tools and technologies, and maintain high standards for code quality, security and user experience.

Aufgaben

• Design, develop, test, deploy and support enterprise web applications.
• Build front-end, back-end and integration components using modern frameworks.
• Deliver committed development work within sprint and release timelines while maintaining code quality, security and supportability.
• Use approved source control and CI/CD processes for production deployments where technically applicable.
• Provide technical operations support for enterprise AI platforms and AI-enabled applications.
• Troubleshoot production issues across application, API, database, integration, cloud and AI layers and progress incidents within agreed service levels.
• Diagnose issues involving prompts, context, knowledge sources, models, integrations and application behaviour.
• Support Agentic AI solutions by diagnosing failed agent executions, tool or API invocation failures, permission or authentication issues.
• Develop and support integrations between AI applications and enterprise systems.
• Troubleshoot authentication, authorisation, payload, connectivity, timeout and downstream application issues.
• Monitor critical integrations and support reliable API service availability.
• Ensure APIs and integrations follow approved authentication, authorisation and security requirements.
• Provide Level 2 / Level 3 technical support for enterprise applications and AI platforms.
• Perform root cause analysis for major incidents and document corrective actions.
• Collaborate with IT management, vendors and delivery teams to translate business requirements into technology solutions.
• Maintain broad technical knowledge and manage multiple workstreams.

Kenntnisse

.NET/.NET Core/C#

Node.js

Python

API integration

REST/JSON

OAuth/JWT

Databases

MS SQL Server

PostgreSQL

MySQL

Cosmos DB

Azure

AWS

Git

CI/CD

Docker

Generative AI

LLMs

Prompt engineering

Agentic AI

Azure OpenAI

OpenAI APIs

LangChain

Monitoring/Logging

Communication

Ownership

Time management

Ausbildung

Degree in IT / Computer Science

Tools

XML/JSON tooling

Jobbeschreibung

Singtel Group is seeking a Solution Designer, IT (Fullstack – AI Ops & Support) to develop, integrate and support enterprise applications while providing technical operations support for enterprise AI platforms and AI-enabled applications. This hybrid role combines hands-on full stack development with troubleshooting across application, API, database, integration, cloud and AI layers.

The position emphasizes Generative AI, LLMs, and Agentic AI, requiring strong collaboration and