Front-of-House Server – Flexible Shifts & Upsell Expert

Ascent Family Holding Sdn. Bhd.; Johor Bahru; On-site; MYR 20,000 - 31,000; Full time

Job summary

Ascent Family Holding Sdn. Bhd. is seeking a Front-of-house team member for a restaurant/food outlet in Malaysia.

You will greet customers, take orders, and serve food and beverages while maintaining a clean dining area and assisting with setup and closing duties. You will uphold brand standards, handle customer queries professionally, and collaborate with kitchen staff to ensure timely service. The role may involve cashier duties and promoting daily specials during shifts, including evenings

Qualifications

• Minimum SPM or equivalent requirement.
• Experience in F&B or customer service preferred; fresh graduates are welcome to apply.
• Friendly and good communicator; able to work in a team.

Responsibilities

• Greet customers, take orders, and serve food and beverages.
• Ensure cleanliness of the dining area in line with SOPs.
• Maintain stock of service items and update inventory.
• Assist in dining area setup and closing duties.
• Uphold brand service standards and respond to customer queries or complaints.
• Collaborate with kitchen staff to ensure timely delivery of orders.
• Support cashier operations when needed.
• Assist in operating the train for customers' safety and enjoyment.
• Upsell menu items and promote daily specials.

Skills

Customer service

Communication

Upselling

Teamwork

Education

SPM or equivalent

Job description

Ascent Family Holding Sdn. Bhd. is seeking a Front-of-house team member for a restaurant/food outlet in Malaysia.

You will greet customers, take orders, and serve food and beverages while maintaining a clean dining area and assisting with setup and closing duties. You will uphold brand standards, handle customer queries professionally, and collaborate with kitchen staff to ensure timely service. The role may involve cashier duties and promoting daily specials during shifts, including evenings