Front Desk & Mailroom Coordinator

JLL; Shah Alam; On-site; MYR 24,000 - 42,000; Full time

Job summary

JLL is seeking a friendly receptionist/facilities associate in Shah Alam to greet visitors, route calls, and manage mailroom operations. You will coordinate meeting room bookings, maintain an organized mail area, and support office services across floors, ensuring a welcoming, efficient workplace.

The role requires 1–2 years in similar settings, strong communication, and MS Office proficiency. You will interact with building teams and vendors to keep operations running smoothly.

Qualifications

• High school diploma or equivalent.
• 1–2 years in receptionist/front desk or mailroom in corporate real estate preferred.
• Strong interpersonal and communication skills with diverse stakeholders.
• Excellent organizational abilities and attention to detail for multiple tasks.
• Proficiency in Microsoft Office Suite.
• Physical ability to lift and move packages up to 20 kg.
• Flexibility to adapt to changing priorities and situations.

Responsibilities

• Greet visitors, clients and employees with professionalism and manage registration and access controls.
• Answer, screen, and direct incoming calls; take accurate messages.
• Coordinate and manage meeting room bookings for appointments and conferences.
• Sort, distribute, and track mail, packages and courier deliveries across departments and floors.
• Maintain an organized mailroom with shipment logging and express deliveries coordination.
• Handle administrative tasks such as data entry, filing, photocopying, and stock management.
• Liaise with building management, security, and external vendors to resolve facility queries.
• Monitor reception and mailroom areas to ensure cleanliness and professional presentation.
• Assist with ad-hoc administrative projects for the facilities and office services team.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

MS Office Suite

Outlook

Visitor management system

Mailroom tracking software

Job description

JLL is seeking a friendly receptionist/facilities associate in Shah Alam to greet visitors, route calls, and manage mailroom operations. You will coordinate meeting room bookings, maintain an organized mail area, and support office services across floors, ensuring a welcoming, efficient workplace.

The role requires 1–2 years in similar settings, strong communication, and MS Office proficiency. You will interact with building teams and vendors to keep operations running smoothly.