Dynamic Reception & Facilities Coordinator

JLL; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

JLL in Kuala Lumpur, Malaysia, is seeking a facilities/content coordinator to provide front desk services and support for workplace operations at our on-site location. You will respond to inquiries, manage work orders, and coordinate events, while ensuring safety and compliance across the site.

The role involves liaising with stakeholders, vendors, and clients to maintain a tidy, functional workspace and deliver timely facility services, reporting monthly operations and collaborating with the

Responsibilities

• Provide high standards of front desk service, telephone and email communication.
• Responding to inquiries and resolving issues promptly
• Attend to employee inquiries and concerns regarding facility issues.
• Ensure all requests are timely met.
• Ensure the reception area, common spaces and meeting rooms are tidy and hazard free.
• Build relationships and be the JLL go-to person for stakeholders, associates, landlord and client.
• Ensure Client & stakeholders satisfaction through excellent facilities management as well as plan & support workplace engagement activities.
• Provide event & meeting room setup and catering requests support.
• Manage stationery & pantry supplies.
• Daily mailbox check. Liaise courier service.
• Create Work Orders (Corrigo platform). Ensure all Work Orders are sent out, closed and verified within SLA time frame.
• Complete monthly site inspection & vendor meeting (one per month) as assigned in Corrigo.
• Generate Monthly Operations Report.
• Manage Finance, PPM (52 weeks) and Operation trackers: ensure details are accurately updated and current.
• Ensure all EHS documents and vendors’ relevant documents are valid and facilitate the submission of vendors’ Permit to Work for client & landlord’s approvals.
• Ensure vendors are compliant with JLL & client procurement processes and regulations as well as agreed contract.
• Ensure all contracts are monitored for validity and followed up accordingly.
• Procurement of ad hoc services or items when required.
• Work closely with JLL regional finance team on monthly accruals and budget management.
• Maintain a safe and secure workplace according to stipulated HSSE guidelines. Attend monthly EHS catchup meetings.
• Ensure escalation procedures and incident reporting procedures are implemented and maintained.
• Support client audits with accurate JLL facilities related documentation.

Job description

JLL in Kuala Lumpur, Malaysia, is seeking a facilities/content coordinator to provide front desk services and support for workplace operations at our on-site location. You will respond to inquiries, manage work orders, and coordinate events, while ensuring safety and compliance across the site.

The role involves liaising with stakeholders, vendors, and clients to maintain a tidy, functional workspace and deliver timely facility services, reporting monthly operations and collaborating with the