Front Desk Assistant

Asiaballetacademy; Kuala Lumpur; On-site; MYR 27,900 - 35,712; Full time

Job summary

A leading dance academy in Kuala Lumpur is seeking a customer-focused individual for reception management. The role includes managing students' entry, providing customer service to parents and students, and maintaining a clean environment at the reception and studio. Candidates should be fluent in English and Chinese and demonstrate strong communication skills. This role offers a dynamic environment with opportunities to engage with students and parents alike.

Responsibilities

• Manage students at reception, ensuring orderly entry/exit to dance studios.
• Provide customer service to parents and students.
• Answer questions for customers in a friendly, knowledgeable way.
• Keep a clean and neat environment at the front desk and in the studio.

Skills

Fluent spoken and written in English and Chinese

Service minded with very strong communication skills

Responsible

Punctual

Fast learner

Customer-oriented

Energetic

Friendly

Ability to work in a team

Proficient in using Computer

Job description

Greetings and welcome visitors, parents and students.

Manage students at reception, ensuring orderly entry/exit to dance studios and behaviour in reception.

Providing customer service to parents and students

Answer questions for customers/potential customers in a friendly, knowledgeable way.

Keeping a clean and neat environment at the front desk and in the studio.

Any ad hoc basis as assigned by superior.

Responsibilities

• Greetings and welcome visitors, parents and students.
• Manage students at reception, ensuring orderly entry/exit to dance studios and behaviour in reception.
• Providing customer service to parents and students.
• Answer questions for customers/potential customers in a friendly, knowledgeable way.
• Keeping a clean and neat environment at the front desk and in the studio.
• Any ad hoc basis as assigned by superior.

Requirements

• Fluent spoken and written in English and Chinese
• Service minded with very strong communication skills.
• Responsible, punctual, fast learner
• Customer-oriented, energetic, friendly and able to work in a team
• Proficient in using Computer

About the Company

Perfecting the arts, creating the future

Through Vaganova teaching methods, we aim to cultivate students’ technical capabilities in classical ballet while nurturing their artistic growth as dancers. Further, we strive to strengthen pupils’ whole-person development by the education of moral standards and ethical values alongside professional ballet training. This is accomplished by a carefully constructed combination of routine classroom learning of dance, music and painting, on top of community outreach activities, performances and competitions.