Freight Rates & Quotations Specialist

ACE MARINE SHIPPING SDN. BHD.; Johor Bahru; On-site; MYR 50,000 - 78,000; Full time

Job summary

ACE MARINE SHIPPING SDN. BHD. is seeking a Sales Support Executive to source freight rates, prepare accurate quotations for the sales team, and support tender activities.

You will manage the Master Rate Book, monitor rate expiries, and build target customer lists, working closely with carriers and overseas agents. The role requires 1–3 years in freight forwarding or logistics, familiarity with sea freight basics, and strong Excel skills.

Qualifications

• 1–3 years in freight forwarding, shipping, or logistics (operations / pricing / CS background welcome).
• Familiar with sea freight basics: FCL/LCL, Incoterms, local charges, BL types.
• Comfortable with Excel; able to learn new tools quickly.
• English and Mandarin required (Bahasa Malaysia an advantage).
• Organised, fast, and accurate under deadline pressure.

Responsibilities

• Request and follow up freight rates from shipping lines, co-loaders, and overseas agents.
• Compare at least 3 quotes per trade lane; negotiate for better rates where possible.
• Maintain the Master Rate Book — current, complete, standard format.
• Alert the team before key rates expire; circulate carrier announcements (GRI / PSS).
• Prepare accurate quotations for the sales team — include charges, terms, validity, and completeness.
• Submit quotes promptly and track status (won, lost, pending).
• Complete customer RFQ forms and bid sheets; gather onboarding documents for new customers.

Skills

Freight forwarding

Pricing

Customer service

Excel

English

Mandarin

Bahasa Malaysia

Tools

Excel

Job description

ACE MARINE SHIPPING SDN. BHD. is seeking a Sales Support Executive to source freight rates, prepare accurate quotations for the sales team, and support tender activities.

You will manage the Master Rate Book, monitor rate expiries, and build target customer lists, working closely with carriers and overseas agents. The role requires 1–3 years in freight forwarding or logistics, familiarity with sea freight basics, and strong Excel skills.