Freight Forwarding Executive

TRADEWINDS (M) BERHAD; Shah Alam; On-site; MYR 39,000 - 61,000; Full time

Job summary

TRADEWINDS (M) BERHAD in Shah Alam is seeking a Freight Forwarding Executive to join our on-site logistics team. You will coordinate international and domestic shipments, book cargo space, and prepare shipping documents while ensuring customs compliance.

You will liaise with customers, carriers, and internal teams to track shipments and resolve issues for timely delivery. The role emphasizes accuracy, strong communication, and teamwork.

Qualifications

• Knowledge of freight forwarding operations, including cargo booking, routing, documentation, and shipment tracking.
• Understanding of customs procedures, trade regulations, and import/export documentation requirements.
• Strong organizational and time management abilities to handle multiple shipments and deadlines.
• Effective communication and customer service skills for coordinating with clients, carriers, and internal teams.
• Proficiency with office software and logistics-related systems (e.g., Microsoft Office, shipment tracking platforms).
• Attention to detail and accuracy in preparing documents, maintaining records, and processing billing.
• Ability to work on-site in Shah Alam and collaborate in a structured team environment.
• Relevant experience in logistics, shipping, or supply chain is preferred; a diploma or degree in logistics, business, or a related field is an advantage.

Responsibilities

• Coordinate international and domestic shipments and track status.
• Book cargo space with carriers and prepare shipping documentation.
• Ensure customs compliance and accurate documentation for all shipments.
• Liaise with customers, shipping lines, airlines, and transport providers.
• Maintain records, update shipment status, and assist with cost estimates and invoicing.
• Collaborate with internal teams to optimize logistics operations and customer service.

Skills

Freight forwarding operations

Customs procedures knowledge

Organizational and time management

Communication and customer service

Office software proficiency

Billing and documentation accuracy

On-site work ability

Shipment tracking platforms

Education

Diploma in Logistics, Business or related field

Tools

Microsoft Office

Shipment tracking platforms

Job description

TRADEWINDS (M) BERHAD – Shah Alam, Selangor

Company Description

TRADEWINDS (M) BERHAD is a Malaysia-based company headquartered in Kuala Lumpur, within the Federal Territory of Kuala Lumpur. The organization operates in a dynamic commercial environment and engages with both local and international partners. Team members benefit from exposure to regional markets and diverse business operations. The company values professionalism, reliability, and strong customer service across all roles. Applicants can expect a structured work environment with opportunities to contribute to efficient business and logistics processes.

Role Description

The Freight Forwarding Executive is a full-time, on-site role based in Shah Alam. This role involves coordinating and arranging international and domestic shipments, including booking cargo space with carriers, preparing shipping documentation, and ensuring compliance with customs and regulatory requirements. The executive will liaise with customers, shipping lines, airlines, and transport providers to track shipments, resolve issues, and ensure timely delivery. Daily tasks include updating shipment status, maintaining accurate records, preparing cost estimates, and supporting billing and invoicing for freight services. The role also requires close collaboration with internal teams to optimize logistics operations and provide responsive customer service.

Qualifications

• Knowledge of freight forwarding operations, including cargo booking, routing, documentation, and shipment tracking.
• Understanding of customs procedures, trade regulations, and import/export documentation requirements.
• Strong organizational and time management abilities to handle multiple shipments and deadlines.
• Effective communication and customer service skills for coordinating with clients, carriers, and internal teams.
• Proficiency with office software and logistics-related systems (e.g., Microsoft Office, shipment tracking platforms).
• Attention to detail and accuracy in preparing documents, maintaining records, and processing billing.
• Ability to work on-site in Shah Alam and collaborate in a structured team environment.
• Relevant experience in logistics, shipping, or supply chain is preferred; a diploma or degree in logistics, business, or a related field is an advantage.