Forwarding Executive

SOSHIP MARINE SDN BHD; George Town; On-site; MYR 50,000 - 84,000; Full time

Job summary

SOSHIP MARINE SDN BHD is seeking a Forwarding Executive in George Town, Penang. This full-time role supports international and domestic shipments, including customs compliance and document control.

Ideal candidates have a Diploma and at least 3 years' experience in forwarding, logistics, or customs brokerage, with strong English and Bahasa Malaysia skills; Mandarin is a plus for client base.

Qualifications

• Diploma or equivalent qualification; relevant experience can substitute academic requirement.
• 3+ years in forwarding, customs brokerage, or logistics preferred; fresh graduates welcome.

Responsibilities

• Coordinate daily shipments – international and domestic – and transport arrangements.
• Prepare and process customs documentation such as K1, K2, K3, K8, K9, etc.
• Handle shipping documents like Certificates of Origin, exemptions, and permits.
• Liaise with government bodies including MAQIS, LKIM, MTIB, MIDA, MITI, CIDB, SIRIM for approvals.
• Submit import/export declarations and assist with customs queries.
• Verify disbursement invoices from service providers for accuracy.
• Support customers with timely updates and provide professional responses to inquiries.
• Ensure accuracy in billing, documentation, and filing.
• Support clerical and admin tasks and assist with ad-hoc assignments.

Skills

Forwarding

Logistics

Customer service

MS Office

English

Bahasa Malaysia

Mandarin

Education

Diploma

Tools

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We seeking a talented and motivated Forwarding Executive to join our dynamic team in George Town, Penang. This is a full-time position that plays a crucial role in supporting the smooth movement of goods across both international borders and within Malaysia. If you’re passionate about logistics, customs procedures, and want to grow in a fast-paced environment, this is the role for you.

Key responsibilities

Coordinate daily shipments – both international and domestic – and transport arrangement

Prepare and process customs documentation such as K1, K2, K3, K8, K9, etc.

Handle shipping documents like Certificates of Origin, exemptions, and permits

Liaise with key government bodies including MAQIS, LKIM, MTIB, MIDA, MITI, CIDB, SIRIM, and others for regulatory approvals

Submit import/export declarations and assist with resolving customs queries

Verify and check disbursement invoices from service providers for accuracy

Support customers with timely updates and provide professional support for inquiries or issues

Ensure accuracy in billing, documentation, and filing

Support clerical and administrative tasks and assist with any ad-hoc assignments

What we're looking for

At least a Diploma from a recognized institution (Relevant experience can substitute academic requirement)

Minimum 3 years of working experience in forwarding, customs brokerage, or logistics preferred – fresh graduates are welcome to apply

Strong proficiency in English and Bahasa Malaysia

Additional language proficiency in Mandarin is an added advantage due our client base

Competent in Microsoft Office (Word, Excel, Outlook)

KEK (Kursus Ejen Kastam) certification is a plus

Must be a Malaysian citizen and willing to work in Penang Island

Highly organized with strong attention to detail and accuracy

A proactive problem solver with a good sense of urgency and responsibility

A good communicator, especially in customer service and agency dealings

A team player with initiative and self-motivation

Familiar with:

Customs processes & systems (including HS codes, duties, SST, and drawback claims)

Domestic and international freight flows (air, sea, and cross-border trucking)

Certificate of Origin (COO) and exemption applications