Fraud Risk Analyst: Card Security & Investigations

OCBC Group; Kuala Lumpur; Hybrid; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Learning & development opportunities

Job summary

OCBC Malaysia, based at Menara OCBC in Kuala Lumpur, is seeking a Fraud Analyst to support end-to-end fraud risk management across issuing and acquiring activities. The role involves complex investigations, monitoring fraud trends, and preparing governance and regulatory reports.

You will work with multiple stakeholders to identify risks, strengthen controls, and drive timely risk mitigation in a dynamic banking environment. Bachelor’s degree required; fraud operations experience is a plus.

Qualifications

• Bachelor’s degree in Business, Finance, Banking, Accounting, Risk Management, or a related discipline.
• Strong analytical and investigative skills to assess complex cases.
• Knowledge of risk controls, regulatory requirements and governance practices.
• Excellent written and verbal communication with stakeholders.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Support fraud prevention, detection, risk monitoring and control activities across issuing and acquiring portfolios.
• Conduct investigations involving fraud cases, disputed transactions, customer complaints, and incidents.
• Monitor fraud trends, risk indicators and propose mitigation strategies.
• Maintain records of rule rationale, changes, approvals, testing and post-change performance.
• Perform fraud risk assessments for new merchant applications and facility requests.
• Review merchant activity reports and alerts to identify unusual activity.
• Coordinate with card issuers, schemes and industry peers on suspicious activity.
• Ensure governance, regulatory compliance and timely reporting.

Skills

Analytical skills

Investigative skills

Attention to detail

Communication skills

Independence

Multitasking

Education

Bachelor’s degree in Business, Finance, Banking, Accounting, Risk Management, or related discipline

Job description

OCBC Malaysia, based at Menara OCBC in Kuala Lumpur, is seeking a Fraud Analyst to support end-to-end fraud risk management across issuing and acquiring activities. The role involves complex investigations, monitoring fraud trends, and preparing governance and regulatory reports.

You will work with multiple stakeholders to identify risks, strengthen controls, and drive timely risk mitigation in a dynamic banking environment. Bachelor’s degree required; fraud operations experience is a plus.