Fraud Ops Analyst II - Risk Insights

Citibank (Switzerland) AG; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Citibank (Switzerland) AG is seeking an intermediate Fraud Ops Analyst 2 to support the development of fraud management policies and processes. The role focuses on minimizing fraud losses by ensuring analysts make informed decisions using risk/reward balance methods.

The position requires strong analytical skills, ability to work on shift schedules, and proficiency in Cantonese. A bachelor’s degree and at least 1 year in a related role are expected.

Qualifications

• At least 1 year of experience in a related role.
• Clear and concise written and verbal communication.
• Ability to remain unbiased in a diverse environment.
• Proficient in Cantonese.

Responsibilities

• Analyze fraud trends
• Conduct investigative research into losses
• Analyze loss type data to determine fraud patterns
• Perform data validation independently in support of fraud management personnel
• Assist in developing MIS and analyses
• Provide guidance to cross-functional teams on process improvements
• Monitor and evaluate processes and data to identify policy gaps
• Interpret data and make recommendations with knowledge of industry practices
• Assess risk in business decisions and ensure compliance with laws and regulations

Skills

Written communication

Verbal communication

Unbiased mindset

Cantonese

Education

Bachelor’s degree

Job description

Citibank (Switzerland) AG is seeking an intermediate Fraud Ops Analyst 2 to support the development of fraud management policies and processes. The role focuses on minimizing fraud losses by ensuring analysts make informed decisions using risk/reward balance methods.

The position requires strong analytical skills, ability to work on shift schedules, and proficiency in Cantonese. A bachelor’s degree and at least 1 year in a related role are expected.