Founding Studio Manager & Launch Leader

JETSET Pilates®; George Town; On-site; MYR 120,000 - 240,000; Full time

Benefits offered by this job

Complimentary or discounted JETSET PIL

Paid time off (PTO)

Professional development opportunities

Health insurance

Retirement plans

Performance bonuses

Job summary

JETSET Pilates is seeking a Founding General Manager to bring a new studio to life in Malaysia. You will partner with ownership to recruit and develop the team, drive community excitement, and establish operational excellence for a successful launch.

After opening, you’ll run day-to-day operations, grow memberships, and maintain an exceptional client experience. You’ll complete the Instructor Training Academy and lead a high-performing team.

Qualifications

• 3+ years of operations or general management experience, ideally in boutique fitness, hospitality, or a luxury membership-model consumer service environment
• Proven track record of building and leading high-performing teams, across multiple locations or pre-opening contexts
• Self-starter with entrepreneurial spirit and proactive problem-solving

Responsibilities

• Lead local studio launch and pre-opening activities, building a founding team and pipeline of members
• Drive day-to-day studio operations post-launch, focusing on membership growth and client experience
• Develop schedules, staffing plans, and operational standards
• Coach and develop the founding Instructor and Studio Lead team
• Execute pre-sale and launch campaigns and monitor KPIs

Skills

Operations management

Leadership

Sales and business development

Pre-opening/launch planning

Team development and coaching

Community building

Job description

JETSET Pilates is seeking a Founding General Manager to bring a new studio to life in Malaysia. You will partner with ownership to recruit and develop the team, drive community excitement, and establish operational excellence for a successful launch.

After opening, you’ll run day-to-day operations, grow memberships, and maintain an exceptional client experience. You’ll complete the Instructor Training Academy and lead a high-performing team.