Food Services Supervisor

Le Méridien Hotels & Resorts; Putrajaya; On-site; MYR 29,000 - 58,000; Full time

Job summary

Le Méridien Hotels & Resorts in Malaysia is seeking a Non-Management, full-time team member in Food and Beverage & Culinary to ensure seamless guest service. You will supervise staff, monitor dining room operations, and support management in hiring, training, and scheduling, while upholding safety and quality standards.

The role requires a high school diploma or equivalent, at least 2 years in related work, and 1 year of supervisory experience.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related work experience: at least 2 years.
• Supervisory experience: at least 1 year.

Responsibilities

• Ensure staff work together as a team to deliver optimum service.
• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties including stocking supplies and cleaning equipment.
• Monitor dining rooms for seating, service, safety and guest wellbeing.
• Assist management in hiring, training, scheduling, evaluating, counseling, and coaching employees.
• Follow safety policies and protect company assets.
• Welcome and acknowledge guests per standards and respond to guest needs.

Education

High school diploma or G.E.D.

Related Work Experience: 2+ years

Supervisory Experience: 1 year

Job description

Additional Information

Job Number

26096486

Job Category

Food and Beverage & Culinary

Location

Lebuh IRC, IOI Resort City, Sepang, Putrajaya Selan 62502, Malaysia VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

贅沢な旅の時代にインスピレーションを得たルメリディアンは、ヨーロッパ特有の「よい生活を味わう」という精神でそれぞれの文化を祝福しています。私たちのお客様は、好奇心旺盛で創造的、国際的な文化を求め、つながりの瞬間を高く評価し、目的地を味わうためにゆっくりとした時間を大切にします。私たちは、好奇心旺盛で創造的な方をチームに求めています。志を同じくするお客様とのつながりに感謝し、思い出に残る体験を作りたいという強い願望がある方は、ぜひルメリディアンの採用情報をご覧ください。ルメリディアンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。

最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所で働いてみませんか。