Food Service Supervisor & Guest Experience Leader

Courtyard by Marriott; Kuala Lumpur; On-site; MYR 30,000 - 55,000; Full time

Job summary

Courtyard by Marriott in Kuala Lumpur is seeking a dedicated non-management team member for the Food & Beverage & Culinary category. The role focuses on team collaboration to deliver excellent guest service, overseeing staff grooming, and completing opening/closing duties.

You will assist management with hiring, training, scheduling, and coaching to uphold Courtyard standards. Responsibilities include ensuring guest needs are met, maintaining safety and quality, and following company policies.

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work as a team to deliver optimum service and guest satisfaction.
• Inspect grooming and attire, and rectify deficiencies; complete opening/closing duties.
• Assist management in hiring, training, scheduling, evaluating, counseling and coaching employees; model professional conduct.

Education

High school diploma or GED equivalent

Job description

Courtyard by Marriott in Kuala Lumpur is seeking a dedicated non-management team member for the Food & Beverage & Culinary category. The role focuses on team collaboration to deliver excellent guest service, overseeing staff grooming, and completing opening/closing duties.

You will assist management with hiring, training, scheduling, and coaching to uphold Courtyard standards. Responsibilities include ensuring guest needs are met, maintaining safety and quality, and following company policies.