FMCG Coffee B2B Growth Strategist

ZUS COFFEE; Kuantan; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Employee Discount

Employee Perk Programmes

Health and Wellness

Job summary

ZUS COFFEE in Malaysia is seeking a sales-focused professional to drive inbound and outbound calls, convert leads into customers, and support the sales team in growing revenue. You will engage daily with distributor reps, identify new customers, and negotiate terms to hit sales targets.

The role requires strong communication, FMCG familiarity in Pahang, and the ability to work independently in a fast-paced environment while maintaining customer relationships and meeting goals.

Qualifications

• SPM or Higher Education Qualification.
• Good verbal and written communication skills.
• Familiar Local Supermarkets in Pahang State (Nirwana / Pantai Selamat / Tunas Manja Group).
• Have a minimum of 2 years of relevant work experience in FMCG industry.
• Basic Computer Skills in Excel & PowerPoint.
• Solid understanding of the sales process and customer relationship management.
• Strong communication and interpersonal skills, with the ability to build customer rapport.
• Excellent problem-solving and negotiation skills and a customer-focused mindset.
• Ability to multitask and manage time effectively to meet sales goals.
• Ability to work independently and as part of a team.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.
• Achievement Orientation: Highly focused on goals and performance metrics, often taking a customer-focused approach to achieve them.
• Conscientiousness: A strong sense of duty, responsibility, and reliability.
• Active Listening: Listen more than you talk (80/20), asking probing questions rather than pushing a pitch.
• Relationship Builders: Excellent at building rapport and trust, ideal for account management.

Responsibilities

• Drive inbound/outbound calls, convert leads, win new accounts, negotiate terms and coach distributor reps daily.
• Daily connect and field coaching with distributor sales rep.
• Identify & Develop new customers to contribute to company's sales target.
• Negotiate business terms with key customers.
• Any ad-hoc duties assigned.

Skills

Business Development

FMCG

Education

SPM or Higher Education Qualification

Tools

Excel

PowerPoint

Job description

ZUS COFFEE in Malaysia is seeking a sales-focused professional to drive inbound and outbound calls, convert leads into customers, and support the sales team in growing revenue. You will engage daily with distributor reps, identify new customers, and negotiate terms to hit sales targets.

The role requires strong communication, FMCG familiarity in Pahang, and the ability to work independently in a fast-paced environment while maintaining customer relationships and meeting goals.