Floor Staff / Service Crew (Bangsar)

NAJ N BELLE SDN. BHD.; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

NAJ N BELLE SDN. BHD. is seeking friendly Floor Staff / Service Crew to join our dining team in Kuala Lumpur. You will greet guests, take orders, serve meals, explain menu items, and maintain a clean dining area to ensure a pleasant experience.

The role emphasizes customer satisfaction, teamwork, and reliability, with shifts including weekends and holidays. Fresh graduates are welcome to apply and prior restaurant experience is a plus.

Qualifications

• Friendly, positive, and customer-oriented personality.
• Good communication and teamwork skills.
• Able to work in a fast-paced environment.
• Well-groomed and presentable.
• Fresh graduates and candidates with no experience are welcome to apply.
• Previous restaurant or customer service experience is an advantage.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Take customers' orders accurately and efficiently.
• Serve food and beverages according to company standards.
• Explain menu items and answer customers' questions when required.
• Ensure tables and dining areas are clean and properly arranged.
• Clear and reset tables promptly.
• Assist with cashiering and payment procedures when required.
• Communicate customer requests and feedback to the kitchen team.
• Maintain cleanliness and hygiene of the dining area.
• Provide attentive and courteous customer service.
• Assist the team with opening and closing duties.
• Perform other duties assigned by the Supervisor or Manager.

Skills

Customer service

Communication

Teamwork

Fast-paced work

Job description

About the Role

We are looking for friendly, energetic, and customer-oriented Floor Staff / Service Crew to join our team. You will be responsible for providing excellent service to customers and ensuring a pleasant dining experience.

Responsibilities

Greet and welcome customers in a friendly and professional manner.

Take customers' orders accurately and efficiently.

Serve food and beverages according to company standards.

Explain menu items and answer customers' questions when required.

Ensure tables and dining areas are clean and properly arranged.

Clear and reset tables promptly.

Assist with cashiering and payment procedures when required.

Communicate customer requests and feedback to the kitchen team.

Maintain cleanliness and hygiene of the dining area.

Provide attentive and courteous customer service.

Assist the team with opening and closing duties.

Perform other duties assigned by the Supervisor or Manager.

Requirements

Previous restaurant or customer service experience is an advantage.

Fresh graduates and candidates with no experience are welcome to apply.

Friendly, positive, and customer-oriented personality.

Good communication and teamwork skills.

Able to work in a fast-paced environment.

Well-groomed and presentable.

Willing to work shifts, weekends, and public holidays when required.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How much notice are you required to give your current employer?