Fleet Operations & Driver Lead

RUMA HOME SDN. BHD.; Semenyih; On-site; MYR 56,000 - 100,000; Full time

Job summary

Ruma Home Sdn Bhd is seeking a detail‑oriented Fleet Operations professional to coordinate daily fleet activities across local and outstation deliveries, optimize routes, and allocate drivers.

The role involves monitoring driver performance, managing outsourced transport, vehicle maintenance, and ensuring compliance with SOPs and safety while collaborating with Delivery, Warehouse, Retail, HR, and Finance.

Qualifications

• Diploma and/or Bachelor’s Degree in a Business-related field with 2–3 years of relevant experience.
• Experience in handling a delivery would be may be advantageous.
• Good computer skills and the ability to use business support software.
• Strong customer service, project management, and quality control skills.
• Excellent leadership and customer service skills.
• Strong teamwork skills and attention to detail.

Responsibilities

• Plans and coordinates daily fleet operations including local, outstation, night and special deliveries while optimizing vehicle utilization and driver allocation.
• Monitors driver attendance, assignments, performance and discipline with regular performance meetings.
• Coordinates outsourced drivers and transporters, evaluating performance and arranging replacements.
• Monitors vehicle condition, maintenance, road tax, permits and inspections to minimize downtime.
• Ensures fleet operations comply with policies and safety requirements and addresses driver feedback.
• Monitors KPIs, prepares fleet performance reports and provides guidance to the team.

Skills

Fleet operations

Driver management

Leadership

Customer service

Team coordination

Cost control

Education

Diploma / Bachelor in Business

Tools

MS Office

ERP/Business software

Job description

Ruma Home Sdn Bhd is seeking a detail‑oriented Fleet Operations professional to coordinate daily fleet activities across local and outstation deliveries, optimize routes, and allocate drivers.

The role involves monitoring driver performance, managing outsourced transport, vehicle maintenance, and ensuring compliance with SOPs and safety while collaborating with Delivery, Warehouse, Retail, HR, and Finance.